Marquise Jackson
Bakersfield,CA
Summary
Adept at optimizing delivery routes and enhancing customer satisfaction, my tenure at Instacart showcased my strong work ethic and quick item picking ability. Leveraging a deep understanding of delivery route knowledge and exceptional customer service skills, I consistently met or exceeded targets, achieving high satisfaction ratings through efficient, timely deliveries and accurate order fulfillment.
Overview
4
4
years of professional experience
Work History
Shopper
Instacart
Bakersfield, CA Dallas, TX
02.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Demonstrated speed and accuracy in order item selection.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Shipt Shopper
Shipt
Bakersfield, CA Dallas,TX
02.2021 - Current
- Ensured safe transportation of perishable items by properly storing them during transit, resulting in decreased spoilage and increased customer satisfaction.
- Achieved consistent on-time deliveries by expertly planning routes, accounting for traffic patterns, and weather conditions.
- Maintained a high rating as a Shipt Shopper by consistently meeting or exceeding customer expectations.
- Navigated various store layouts expertly, minimizing time spent searching for items and maximizing productivity.
- Enhanced customer satisfaction by efficiently fulfilling and delivering grocery orders on time.
Dasher
DoorDash
Bakersfield, CA Dallas, TX
02.2021 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Company Box Truck Driver
Frayt
Dallas, TX
01.2024 - 09.2024
- Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
- Operated box trucks in various sizes while adhering to safe driving practices in diverse environments including urban areas.
- Safeguarded company property by securing loads properly ensuring minimal damage during transport.
- Collaborated with dispatchers to consistently meet or exceed daily delivery targets.
- Acquired extensive knowledge of various local delivery zones, enabling efficient navigation and timely deliveries.
Package Handler
Fed Ex Ground
Dallas, TX
03.2023 - 07.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
Merchandiser
Anderson Merchandisers, LLC
Dallas, TX
10.2022 - 02.2023
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Solar Panel Installer
Conti Solar
Rosamond, CA
07.2020 - 07.2022
- Installed solar panels on multiple residential and commercial properties to meet customer requirements.
- Assembled, wired and connected solar panels to existing components and systems.
Education
Ridgeview High School
2018
Skills
- Strong Work Ethic
- Ok With Any Weather Situation
- Delivery Route Knowledge
- Quick Learner
- Shelf Stocking
- Quick Item Picking
- Customer Service
- Attention to Detail
- Heavy Lifting
Timeline
Company Box Truck Driver
Frayt
01.2024 - 09.2024
Package Handler
Fed Ex Ground
03.2023 - 07.2023
Merchandiser
Anderson Merchandisers, LLC
10.2022 - 02.2023
Shopper
Instacart
02.2021 - Current
Shipt Shopper
Shipt
02.2021 - Current
Dasher
DoorDash
02.2021 - Current
Solar Panel Installer
Conti Solar
07.2020 - 07.2022
Ridgeview High School