Marquise Richmond
Hawthorne,CA
Summary
Driven by a results-focused approach, I significantly enhanced customer satisfaction and operational efficiency at Faros Unlimited Inc through expert cash handling and vigilant compliance monitoring. My leadership qualities and cleaning expertise have consistently elevated team performance and facility standards, showcasing a commitment to excellence and a proactive attitude in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Casino Banker
Faros Unlimited Inc
Inglewood, CA
12.2023 - 03.2024
- Enhanced customer satisfaction by providing efficient and accurate banking services in a fast-paced casino environment.
- Maintained a secure environment for both patrons and employees by consistently monitoring surveillance systems for suspicious activity.
- Maintained and monitored funds on assigned shift.
Merchandise Associate
Driveline Merchandising For Walmart
Hawthorne, CA
04.2023 - 12.2023
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Screen Cleaner
Supacolor Inc.
Hawthorne, CA
03.2019 - 02.2023
- Exhibited strong problem-solving skills when faced with difficult-to-clean surfaces or stubborn stains, devising innovative approaches to ensure successful outcomes.
- Developed strong relationships with clients through consistent communication about their specific screen cleaning needs and preferences.
- Provided ongoing support to clients post-cleaning, addressing any questions or concerns that arose and offering recommendations for maintaining optimal screen cleanliness.
- Increased client satisfaction by delivering timely and thorough screen cleaning services.
Janitorial Lead
Janitor Pros Cleaning Service
Inglewood, CA
02.2016 - 03.2019
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Education
Associate Degree in Logistics - Logistics Management
Diversified Vocational College - Los Angeles
Los Angeles, CA06.2015
Skills
Cleaning Expertise
Chemical Handling
Sanitation Standards
Product Rotation
Visual Merchandising
Pricing and Signage Updates
Sales abilities
Leadership Qualities
Compliance Monitoring
Customer Service
Cash Handling
Cash Register Operation
Timeline
Casino Banker
Faros Unlimited Inc
12.2023 - 03.2024
Merchandise Associate
Driveline Merchandising For Walmart
04.2023 - 12.2023
Screen Cleaner
Supacolor Inc.
03.2019 - 02.2023
Janitorial Lead
Janitor Pros Cleaning Service
02.2016 - 03.2019
Associate Degree in Logistics - Logistics Management
Diversified Vocational College - Los Angeles