Marquisha Young
Savannah,GA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Case Manager Supervisor
Five Star Senior Living
Savannah , GA
2016.01 - 2024.05
- Supervised, trained and evaluated Case Managers in the delivery of services to clients.
- Monitored caseloads for timely completion of tasks and client outcomes.
- Provided resources and referrals to clients as needed.
- Managed a budget for case management activities including training, travel, supplies.
- Collaborated with other departments within the organization to ensure that all client needs were met.
- Ensured compliance with relevant laws, regulations and organizational standards related to case management services.
- Developed strategies to improve workflow efficiency in order to meet performance objectives.
- Advised Case Managers on appropriate interventions based on individual client needs.
- Reviewed treatment plans against individual goals and healthcare standards.
Housekeeper
Nursing Home
Savannah , GA
2007.12 - 2016.01
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Emptied trash receptacles throughout the property.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Organized closets with hangers for guests' clothing items.
- Vacuumed floors and dusted furniture to maintain organized,professional appearance.
Education
GED -
Savannah Technical College
Savannah, GA2007-04
Skills
- Program Planning
- Client Advocacy
- Stakeholder Collaboration
- Community Outreach
- Problem-Solving
- Relationship Building
Timeline
Case Manager Supervisor
Five Star Senior Living
2016.01 - 2024.05
Housekeeper
Nursing Home
2007.12 - 2016.01
GED -
Savannah Technical College
Similar Profiles
Clara Thomas B.Clara Thomas B.
Human Resource/Business office Manager at Aspenwood Senior Living, A Division of Five Star Senior Living Inc.Human Resource/Business office Manager at Aspenwood Senior Living, A Division of Five Star Senior Living Inc.
Curshuna HarveyCurshuna Harvey
Dietary Aide at Five Star Senior LivingDietary Aide at Five Star Senior Living
JORDAN PARKERJORDAN PARKER
SALES ASSOCIATE at Five Star Senior LivingSALES ASSOCIATE at Five Star Senior Living