Marquita Doran
Buffalo
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Representative
BestSelf Behavioral Health
06.2023 - Current
- Manage high-stress situations effectively, maintaining professionalism
- Participates in team meetings and training sessions to stay informed about updates and changes.
- Provides administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Ensure accurate documentation of patient information by updating electronic health records.
- Expedites patient intake processes through effective time management and prioritization skills.
HHA
Rose Armstrong
02.2021 - 05.2023
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
CDL Truck Driver
Modern Disposal
11.2022 - 01.2023
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Home Health Aide
Hands Of Serenity
11.2020 - 04.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
HHA
Interim Home Health
09.2018 - 04.2021
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
Bus Driver
First Student Transportation
08.2010 - 10.2013
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
Education
Associate Entrepreneur And Business Management - Entrepreneurship And Business Management
Forsyth Technical Community College
Winston-salem, NCSkills
- Care Plan Assessment
- Knowledge of State Regulations
- Garbage Disposal
- Mobility Support
- CDL
- CPR certified
- HHA
Certification
- HHA - Home Health Aide
- CDL
Timeline
Customer Service Representative
BestSelf Behavioral Health
06.2023 - Current
CDL Truck Driver
Modern Disposal
11.2022 - 01.2023
HHA
Rose Armstrong
02.2021 - 05.2023
Home Health Aide
Hands Of Serenity
11.2020 - 04.2021
HHA
Interim Home Health
09.2018 - 04.2021
Bus Driver
First Student Transportation
08.2010 - 10.2013
Associate Entrepreneur And Business Management - Entrepreneurship And Business Management
Forsyth Technical Community College