Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Marquita Rabel

Marquita Rabel

Phlebotomy Supervisor
Antioch,CA

Summary

Licensed Phlebotomist with 9 years experience. Instrumental in providing quality patient care, performing venipunctures, collecting and processing specimens for testing. Seeking to apply strong knowledge of Phlebotomy practices to secure a career as a Phlebotomy Technician with an established corporation that offers: opportunities for growth, continual development, professional challenge and the chance to make a real difference.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Phlebotomy Supervisor

Laboratory Corporation Of America
San Ramon, California
04.2016 - Current
  • Supervised 26 phlebotomists working in Patient Service Centers and Physician's offices
  • Notified management of compliance and workplace safety issues from department and recommended simple solutions.
  • Monitored customer service and supported staff in resolving patient/client concerns to maximize workflows.
  • Managed patient flow, wait times, inventory levels and information logs
  • Monitored monthly productivity and reported any deviations as needed
  • Coordinated employee schedules through resourceful and creative thinking
  • Performed operational duties such as: payroll, monthly schedules and performance appraisals
  • Partnered with Human Resources regarding employee relations issues and disciplinary actions
  • Hired and trained Phlebotomists to fill open positions
  • Effectively communicated with internal and external customers including: patients, clients, sales team, logistics and senior management
  • Assisted with set-up of new Patient Service Centers and Client Offices

Phlebotomy Technician

Laboratory Corporation Of America
San Francisco, CA
01.2014 - 04.2016
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles for all age groups.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Prepared all collected specimens for testing and analysis
  • Maintained patient and specimen information logs
  • Administrative and clerical duties: Data entry of patient & billing information in an accurate and timely manner
  • Collected and processed payments when required
  • Provided superior customer service to all patients and clients
  • Traveled to additional sites as needed

Sales Lead

Cost Plus World Market
La Jolla, California
12.2009 - 07.2013
  • Approved and processed sales transactions as badge holder utilizing POS system to process sales, returns, online orders, gift card activations and price modifications.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Up-sold and cross-sold products effectively, driving sales and increasing revenue.
  • Delegated employee responsibilities on nightly basis
  • Trained new hires

Phlebotomy Intern

Scripps Mercy Hospital San Diego
San Diego, California
04.2013 - 06.2013
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.

Education

Bachelor of Science - Human Biology

University of California - San Diego
La Jolla, CA

Phlebotomy Technician Certification (CPT 1) -

Family Health Services
San Diego, CA
06.2013

Associate of Arts - Biology

Evergreen Valley College
San Jose, CA
06.2009

High School Diploma -

Oak Grove High School
San Jose, CA
06.2004

Skills

  • Specimen Collection, Processing & Handling Safety
  • Phlebotomy Procedures
  • Infection Control
  • Communication
  • Interpersonal Skills
  • Customer Service
  • Accuracy
  • Organizational Skills
  • Time Management
  • Dependability

Certification

  • Licensed Phlebotomist, California
  • CPR Certified - American Heart Association (AHA)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"The best way to find yourself is to lose yourself in the service of others."
Mohandas K. Ghandi

Timeline

Phlebotomy Supervisor

Laboratory Corporation Of America
04.2016 - Current

Phlebotomy Technician

Laboratory Corporation Of America
01.2014 - 04.2016

Phlebotomy Intern

Scripps Mercy Hospital San Diego
04.2013 - 06.2013

Sales Lead

Cost Plus World Market
12.2009 - 07.2013

Bachelor of Science - Human Biology

University of California - San Diego

Phlebotomy Technician Certification (CPT 1) -

Family Health Services

Associate of Arts - Biology

Evergreen Valley College

High School Diploma -

Oak Grove High School

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Marquita RabelPhlebotomy Supervisor