Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Reynolds

Columbia,SC

Summary

Insightful Human Resources Coordinator assists HR team with staffing, record-keeping, employee benefits and other HR-related duties. Plans and organizes work to achieve goals and targeted results with minimal supervision. Continually develops knowledge and gains subject matter expertise in assigned HR discipline related to work activities and projects assigned.

Overview

15
15
years of professional experience

Work History

HR Coordinator

Unum
02.2021 - Current
  • Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
  • Improved employee retention by developing and implementing comprehensive onboarding programs.
  • Managed employee relations issues with tact, conducting investigations and providing guidance to managers for resolution.
  • Supported diversity initiatives through targeted recruitment efforts and inclusive workplace policies.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Conducted exit interviews to gather valuable insights into areas for improvement.

Benefits Manager

Ilendingdirect
02.2021 - 11.2021
  • Enhanced employee satisfaction by implementing comprehensive benefits packages.
  • Streamlined benefits enrollment process for smoother onboarding of new employees.
  • Improved benefits communication, resulting in increased employee understanding and participation.
  • Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
  • Ensured compliance with all federal, state, and local regulations governing employee benefits programs.
  • Oversaw open enrollment processes during each quarter.

Onboarding Specialist

Charter Communication
07.2018 - 10.2021
  • Enhanced employee engagement by designing and implementing comprehensive onboarding programs.
  • Streamlined new hire processes by developing efficient task workflows and checklists.
  • Reduced time-to-productivity for new employees through targeted training sessions and mentorship initiatives.
  • Improved retention rates by establishing strong relationships with new hires during their onboarding period.
  • Supported diverse workforce by creating inclusive and culturally sensitive onboarding materials.

Accounts Payable and Receivable Clerk

Walmart
03.2016 - 07.2019
  • Streamlined accounts payable processes by implementing efficient invoice tracking and payment systems.
  • Reduced outstanding receivables by consistently following up on overdue invoices and negotiating payment plans with clients.
  • Enhanced financial reporting accuracy through diligent reconciliation of accounts payable and receivable records.
  • Improved cash flow management by accurately forecasting incoming payments and scheduling outgoing expenses.
  • Assisted in preparing accurate financial statements by maintaining organized records of all transactions related to accounts payable and receivable.

Customer Service Sales Agent Team Leader

Verizon Wireless
04.2009 - 12.2015
  • Increased customer satisfaction by addressing and resolving issues promptly and professionally.

  • Enhanced team performance by providing ongoing training, coaching, and feedback to sales agents.
  • Achieved sales targets through effective team management and motivation.
  • Managed a high-performing team of sales agents, consistently meeting or exceeding monthly performance goals.

Education

Bachelor of Administrative Studies - Human Resources Management

South University
Columbia, SC
05.2026

High School Diploma -

Batesburg-Leesville High School
Batesburg-leesville, SC
05.2003

Skills

  • Recruitment and Selection
  • Workforce Planning
  • Succession Planning
  • Compensation Analysis
  • Benefits Administration
  • Background Checks
  • Onboarding and Orientation
  • Confidentiality and Discretion
  • Multitasking Abilities
  • Data Entry and Reporting
  • Active Listening
  • Organizational Skills

Timeline

HR Coordinator

Unum
02.2021 - Current

Benefits Manager

Ilendingdirect
02.2021 - 11.2021

Onboarding Specialist

Charter Communication
07.2018 - 10.2021

Accounts Payable and Receivable Clerk

Walmart
03.2016 - 07.2019

Customer Service Sales Agent Team Leader

Verizon Wireless
04.2009 - 12.2015

Bachelor of Administrative Studies - Human Resources Management

South University

High School Diploma -

Batesburg-Leesville High School
Marquita Reynolds