Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marquita Wren

Shannon,MS

Summary

I leveraged strategic planning and office management skills at H&R Block to improve client satisfaction. Skilled in data entry and customer relations, I consistently enhanced administrative efficiency. My proactive approach and ability to manage complex schedules have significantly contributed to team success, demonstrating a commitment to excellence and a positive professional demeanor. Highly organized and efficient receptionist, with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

17
17
years of professional experience

Work History

Receptionist/ Tax Associate

H&r Block
Tupelo, MS
01.2022 - Current
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Maintained client accounts by obtaining, recording and updating personal and financial information.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Child Nutrition Manager

Lee County School District
Shannon, MS
09.2014 - 08.2024
  • Developed and implemented nutrition policies for school meals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food and supplies inventory with effective management of stock and usage.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Oversaw daily child nutrition recordkeeping for breakfast, lunch and snack meals.
  • Conducted regular meetings with kitchen staff to discuss food preparation and service procedures.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Coordinated with district administrators to develop a budget for purchasing ingredients and equipment for the cafeteria kitchens.
  • Explained goals and expectations required of trainees.
  • Worked closely with school principals and teachers on implementing nutrition education programs designed to promote healthy eating habits among students.

Cashier

Walmart
Tupelo, MS
08.2008 - 01.2013
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered customer questions and provided store information.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Built and maintained productive relationships with employees.
  • Worked closely with front-end staff to assist customers.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

High School Diploma -

Shannon High
Shannon, MS
05-2004

Some College (No Degree) - General Studies

Itawamba Community College
Fulton, MS

Some College (No Degree) - Dispatching course

Wright Lane
Fort Worth, TX

Skills

  • Scheduling
  • Bookkeeping
  • Expense reporting
  • Service-oriented mindset
  • Positive and professional
  • Information protection
  • Document control
  • Multi-line telephone operation
  • Strategic planning
  • File management
  • Verbal and written communication
  • Organization skills
  • Documentation and reporting
  • Data inputting
  • Supply management
  • Customer/Client relations
  • Greeting and seating clients
  • Administrative support
  • Data entry
  • Staff management
  • Office management
  • Telephone skills
  • Schedule management
  • Time management
  • Office supply inventory control
  • Scheduling appointments
  • Typing speed

Timeline

Receptionist/ Tax Associate

H&r Block
01.2022 - Current

Child Nutrition Manager

Lee County School District
09.2014 - 08.2024

Cashier

Walmart
08.2008 - 01.2013

High School Diploma -

Shannon High

Some College (No Degree) - General Studies

Itawamba Community College

Some College (No Degree) - Dispatching course

Wright Lane
Marquita Wren