MARQUS IVORY

I bring a combination of empathy, problem-solving skills, and a commitment to ensuring customer satisfaction. With a solid background in communication and conflict resolution, I excel in understanding and addressing customer needs promptly and effectively. My experience allows me to navigate diverse situations with ease, building trust and fostering positive relationships with customers. Highly capable Senior Customer Service Associate with robust experience in customer interaction, problem resolution, and team leadership. Possess strong communication skills and adept at building positive relationships with customers to enhance loyalty and satisfaction. Known for effectively managing customer service operations and contributing to company success through innovative strategies.

• Customer Service