Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Marra Morris

Marra Morris

Lee's Summit,MO

Summary

Dynamic Personal Shopper with proven success at Walmart, excelling in vendor engagement and customer service. Recognized for consistently meeting deadlines and achieving sales goals while maintaining high accuracy in order processing. Strong interpersonal skills fostered customer trust, enhancing satisfaction and loyalty. Committed to adapting to evolving market trends and customer needs.

Versatile team member offering over 2 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to Missouri State.

Overview

2
2
years of professional experience

Work History

Personal Shopper

Walmart
03.2024 - Current
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Trained new employees on customer service, and organizing strategies.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed, maintained and utilized diverse client base.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Informed customers of promotions to increase sales productivity and volume.
  • Stayed current on company offerings and industry trends.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Set and achieved company defined sales goals.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Personal Shopper

Lees Summit Reorganized 7 School District- Lees Summit West
08.2023 - 05.2024
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Reviewed orders closely to locate desired items.
  • Tracked substitutions and informed customers of changes.
  • Recorded accurate and efficient records in database.
  • Placed completed orders in labeled, temperature-appropriate storage.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Education

Bachelor's Degree - Interior Design, Spanish

Missouri State University
Springfield, MO
05-2029

Skills

  • Vendor engagement
  • Sales proficiency
  • Advertising and marketing
  • Physical stamina
  • Verifying order accuracy
  • Attention to detail
  • Strong interpersonal skills
  • Online order processing
  • Customer service

Languages

Spanish
Professional Working
English
Native or Bilingual

Interests

  • Participating in cultural exchange programs and homestays
  • Interior Design
  • Photography
  • Music
  • Volunteer Work
  • Reading
  • Personal Development and Self-Improvement
  • Baking

Timeline

Personal Shopper

Walmart
03.2024 - Current

Personal Shopper

Lees Summit Reorganized 7 School District- Lees Summit West
08.2023 - 05.2024

Bachelor's Degree - Interior Design, Spanish

Missouri State University

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