Professional Summary
Overview
Work History
Education
Skills
Timeline

Marrissa Borst

Circle K Stores
Eustis,FL
22
years of professional experience

Dynamic customer service professional with a proven track record at Circle K Stores, excelling in cash handling and team development. Recognized for implementing process improvements that enhanced transaction efficiency and reduced wait times. Known for a positive attitude and strong problem-solving skills, ensuring exceptional guest experiences and operational excellence.

Work History

Server

11 Years
Shady Oak Restaurant and Tavern | 08.2015 - Current
  • Provided exceptional customer service to enhance guest satisfaction and retention.
  • Managed dining area cleanliness and organization to create welcoming atmosphere for patrons.
  • Processed orders accurately using POS system, ensuring timely delivery of food and beverages.
  • Collaborated with kitchen staff to streamline service flow and improve order accuracy.

Cashier/Lead Customer Service Representative

21 Years 6 Months
Circle K Stores | 02.2005 - Current
  • Supervised daily cash handling operations, ensuring accuracy and compliance with company policies.
  • Trained and mentored new cashiers on point-of-sale systems and customer service best practices.
  • Implemented process improvements that enhanced transaction efficiency and reduced wait times for customers.
  • Managed inventory levels, coordinating with suppliers to ensure stock availability for peak business hours.

Education

High School Diploma

North Providence High School | North Providence, RI | 1996

Skills

Customer service
Critical thinking
Problem resolution
Team development
Problem-solving
Cash handling
Positive attitude
Punctual and reliable
Cash register operation
New hire training
Motivational skills
POS system
Store policies enforcement
Multitasking and organization
Clear communication
Empathy and patience

Timeline

Server

Shady Oak Restaurant and Tavern
08.2015 - CurrentRead More

Cashier/Lead Customer Service Representative

Circle K Stores
02.2005 - CurrentRead More

North Providence High School

High School Diploma
Read More
Marrissa Borst