Marsha Givens
Leesburg,GA
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
20
20
years of professional experience
Work History
Manager/Cashier Team Lead
Homerun Foods
Albany, GA
06.2005 - Current
- Managed daily operations.
- Coordinated team schedules to ensure efficient workflow and task completion.
- Oversaw inventory management to maintain optimal stock levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Managed cash register operations and handled customer transactions efficiently.
- Maintained cleanliness and organization of checkout area for safety compliance.
- Assisted cashiers with resolving customer complaints and inquiries.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Assisted customers with locating items within the store when requested.
- Verified customer age requirement for alcohol or tobacco purchases.
- Completed paperwork related to personnel actions including hiring, terminations, transfers.
- Managed scheduling, payroll, and time off requests for team members.
Education
General Studies
Monroe High
Albany, GASkills
- Team management
- Inventory control
- Conflict resolution
- Cash handling
- Schedule coordination
- Safety procedures
- Verbal and written communication
Timeline
Manager/Cashier Team Lead
Homerun Foods
06.2005 - Current
General Studies
Monroe High