Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Open To Work
Hi, I’m
Monique Wax
Casa Grande,AZ
Summary
Overview
19
years of professional experience
Work History
B & B Feed StoreApache Junction, Arizona
Manager/Cashier Team Lead
04.1999 - 09.2018
Job overview
- Oversaw daily operations of feed store and ensured smooth workflow.
- Managed inventory levels to maintain adequate stock of products.
- Trained staff on customer service and product knowledge techniques.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Supervised cashier team to ensure efficient customer service.
- Trained new cashiers on register operation and customer interaction.
- Managed daily cash deposits and balanced registers for accuracy.
- Assisted customers with inquiries about products and services.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Answered customer questions and provided store information.
- Processed refunds and exchanges according to company policy.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Inventoried stock and placed new orders to maintain supplies for expected demand.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Managed scheduling, payroll, and time off requests for team members.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Answered phone calls to assist customers with questions and orders.
- Offered customers carry-out service at completion of transaction.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
WalgreensApache Junction, Arizona
Sales Associate
04.2010 - 08.2011
Job overview
- Assisted customers in locating products and answering inquiries.
- Operated cash register and processed transactions efficiently.
- Maintained store cleanliness and organized merchandise displays.
Education
General Education Diploma Apache Junction, AZ
University Overview
Skills
- Customer service
- Cash handling
- Vendor management
- Sales management
- Team leadership
- Communication skills
- Problem solving
- Time management
References
References
References available upon request.Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteSalary Range
$17/hr - $1000/hrTimeline
Sales Associate
Walgreens
04.2010 - 08.2011
Manager/Cashier Team Lead
B & B Feed Store
04.1999 - 09.2018
General Education Diploma
08.1996