Marsha Hinkle
General Manager
Woodstock,GA
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Driven sales professional dedicated to meeting and exceeding sales goals.
Overview
14
14
years of professional experience
Work History
Sales
Campbell Tire Company
Alpharetta, GA
03.2022 - 01.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
Assistant Store Manager
NAPA Auto Parts - Genuine Parts
Marietta, GA
08.2021 - 03.2022
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
General Manager
Advance Auto Parts
Canton, GA
05.2010 - 06.2021
- Prepared staff work schedules and assigned team members to specific duties.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Tracked monthly sales to generate reports for business development planning.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Created schedules and monitored payroll to remain within budget.
- Built and maintained loyal, long-term customer relationships through effective account management.
Skills
- Inventory Control Procedures
- Excellent Communication Skills
- Time Management
- B2B Sales and Customer Service
- Multi-Tasking Strength
- Cash Register Operation
- Retail Store Operations
- Problem-Solving Skills
- Sales Goals Attainment
- Exceptional Customer Service
- Staff Management
- Operations management
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales - Campbell Tire Company
03.2022 - 01.2024
Assistant Store Manager - NAPA Auto Parts - Genuine Parts
08.2021 - 03.2022
General Manager - Advance Auto Parts
05.2010 - 06.2021