Marsha Sloan
Hoxie,AR
Summary
Dedicated healthcare professional with experience as a CNA and Office Manager. Known for excellent communication and customer service skills, fostering collaboration among healthcare teams, and maintaining confidentiality. Committed to providing compassionate, patient-centered care.
Overview
5
5
years of professional experience
Work History
Office Manager
Lawrence County Chiropractic Clinic
Walnut Ridge, AR
10.2024 - Current
- Managed daily office operations to ensure efficient workflow and patient scheduling.
- Coordinated communication between healthcare providers and patients, enhancing service delivery.
- Implemented electronic health record systems to streamline patient data management.
- Assisted in financial management tasks, including billing and insurance verification processes.
- Facilitated training for new staff on office procedures and software applications.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
CNA
Randolph County Nursing Home
Pocahontas, AR
08.2021 - 03.2023
- Monitored vital signs and reported changes in resident conditions to nursing staff promptly.
- Assisted with medication administration, adhering strictly to safety protocols and regulations.
- Collaborated with healthcare team members to develop individualized care plans for residents.
- Provided compassionate personal care to residents, ensuring comfort and dignity during daily activities.
- Maintained cleanliness and organization of patient areas, enhancing overall hygiene standards.
Education
Associate of Arts - General Education
Crowleys Ridge College
Paragould, AR08-2020
Skills
- Medical experience
- Attention to detail
- Customer service
- Office management
- Organizational skills
- I have excellent communication and customer service skills
- I am willing to go beyond regular duties if required, I believe in teamwork
Timeline
Office Manager
Lawrence County Chiropractic Clinic
10.2024 - Current
CNA
Randolph County Nursing Home
08.2021 - 03.2023
Associate of Arts - General Education
Crowleys Ridge College