Marsha Thomas
Long Beach,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
13
13
years of professional experience
Work History
Sales Associate
ROSS
Lakewood, California
06.2026 - Current
- Assisted customers with product selection and fitting room requests on sales floor.
- Processed purchases at register using POS and handled cash and card payments.
- Organized merchandise racks and maintained neat displays throughout store aisles.
Customer Service Representative
Target
Lakewood
11.2025 - 01.2026
- Assisted customers with product selection and fitting room requests on sales floor.
- Processed purchases at register using POS and handled cash and card payments.
- Organized merchandise racks and maintained neat displays throughout store aisles.
Manager
Mc Donald's
London, California
06.2013 - 05.2025
- Greeted shoppers and answered questions about store products and return policies.
- Resolved basic customer concerns and directed guests to correct department locations.
- Worked with fellow sales team members to achieve group targets.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Attended weekly team meetings to review performance goals and objectives.
- Conducted inventories on a regular basis to track stock levels.
- Adhered to company initiatives and achieved established goals.
- Monitored sales performance metrics to understand customer preferences. to identify trends in market place.
Education
Tivoli Garden Comprehensive High School
Kingston, JamaicaSome College (No Degree) - Hospitality
Long Beach City College
Long Beach, CASkills
- POS systems
- Cash handling
- Register reconciliation
- Customer relationship management
- Employee training
- Verbal communication
- Inventory management
- Attention to detail
- Problem solving
- Team collaboration
- Customer engagement
- Flexible schedule
Timeline
Sales Associate
ROSS
06.2026 - Current
Customer Service Representative
Target
11.2025 - 01.2026
Manager
Mc Donald's
06.2013 - 05.2025
Tivoli Garden Comprehensive High School
Some College (No Degree) - Hospitality
Long Beach City College