Customer-oriented professional with experience in hospitality and client service. Attentive listener providing targeted recommendations based on individual requirements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Ride Operator
Busch Gardens Williamsburg
Williamsburg, VA
06.2022 - 08.2024
Provided customer service to guests in a friendly manner.
Communicated effectively with other departments regarding performance issues.
Provided assistance to guests who required special attention due to disabilities or mobility challenges.
Responded quickly in emergency situations following established protocols.
Operated control panels for ride systems and monitored audio and visual equipment.
Greeted customers upon arrival at the entrance gates.
Inspected ride vehicles and equipment before opening it to the public.
Resolved customer complaints in a professional manner.