Marshall Iversen
Serer/Bartender
Battle Lake,Minnesota
Summary
Motivated bartender and server with an engaging personality and a flexible approach. Brings an upbeat and friendly demeanor to every interaction, always anticipating the needs of customers to ensure enjoyable dining experiences. With nearly 10 years of experience, honed skills in providing exceptional customer service. Committed to delivering top-notch service and creating a positive atmosphere for patrons.
Overview
13
13
years of professional experience
Work History
Server/Bartender Manager
The Rusty Nail
01.2014 - Current
- Supervised employees and oversaw quality compliance with company standards for food and services
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
- Established positive business and customer relationships
- Maintained higher sales volume
- Loyal employee for nearly 10 years
Server/Bartender
Stella’s Bistro + Wine Bar
04.2011 - 07.2019
- Delivered orders in timely manner and corrected all issues to ensure guest satisfaction
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Checked identification to enforce age requirement for alcoholic beverages
Team Member
Target
07.2014 - 01.2015
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
Education
High School Diploma -
Battle Lake Secondary
Battle Lake, MN2013
General Studies
Minnesota State Community + Technical College
Fergus Falls, MNSkills
Strong Work Ethic
Timeline
Team Member
Target
07.2014 - 01.2015
Server/Bartender Manager
The Rusty Nail
01.2014 - Current
Server/Bartender
Stella’s Bistro + Wine Bar
04.2011 - 07.2019
High School Diploma -
Battle Lake Secondary
General Studies
Minnesota State Community + Technical College
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