
HIPO Crewmember skilled in coaching crew on SOP's and focuses on creating a professional yet friendly work environment. Emphasizes attention to RI and downtime cleaning, leading to improved assessment scores through effective training and support to the crew.
- Coached crew on cleanliness standards and SOPs to maintain operational flow during shifts.
- Communicates shift expectations and goals throughout the shift and works with them to achieve desired outcomes.
- Monitored crew performance and provided constructive feedback to enhance skills and address opportunities.
- Assists management in planning and assigning roles on shift to maximize efficiency on shift.
- Versed in many daily manager tasks, such as Food Safety Walks, KASADA and Oil Logs.
- Upheld cleanliness standards by coaching crew on thorough cleaning practices, ensuring a contamination-free environment.
- Food Safety Management
- Sanitation and Cleaning
- Crew Training
- Crew Development
- Shift Planning
- Task Delegation
- Zone Leadership
- Restaurant Standards
- Problem Solving
- Effective Communication
- Customer Service