Results-oriented Property Manager with expertise in financial budgeting, occupancy management, and staff training. Proven ability to enhance guest satisfaction and streamline operations, contributing to overall property success.
Oversaw daily operations of property to ensure optimal guest satisfaction and property maintenance.
Managed budget preparation, financial reporting, and cost control measures for property expenditures.
Oversaw processing of payments and deposits, meticulously documenting owner information and transactions to enhance account management efficiency.
RCI Hospitality Award 2010–2025 for exceptional guest services and consistently maintaining a 4.6 out of 5 rating on all guest stays.
Ownership is now at its highest since the resort’s inception, with over 160 new owners gained since my employment began.
Outperformed the income budget every year I have been employed.