Marshayla Shepherd
Pittsburg,CA
Summary
A trained Medical assistant & Phlebotomist ready to secure a job and utilize my skills and continue to grow within the medical profession industry.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Security Officer
Sutter Health; Alta Bates Summit Medical Center
Berkeley, CA
01.2025 - Current
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Conducted regular patrols of hospital grounds to deter unauthorized access and identify potential hazards.
- Contributed to the development of security policies and procedures, ensuring compliance with industry best practices.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Caregiver
Home Care Professionals
Concord, CA
09.2024 - 04.2026
- Assisted with personal hygiene tasks, ensuring comfort and dignity for all clients.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Administered medications and managed healthcare routines, maintaining accuracy in client care plans.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Security Officer
Allied Universal Security Services
Walnut Creek, CA
07.2023 - 01.2025
- Monitored premises to ensure safety and security of staff and visitors.
- Conducted regular patrols to identify and address potential security risks.
- Trained new security personnel on protocols and emergency procedures.
- Collaborated with healthcare teams to develop strategies for managing disruptive behaviors in patients or visitors.
Phlebotomist Extern
Contra Costa Regional Medical Center
Martinez, CA
01.2024 - 01.2024
- Collected blood samples using venipuncture and capillary techniques.
- Ensured adherence to safety protocols and infection control measures.
- Assisted in patient preparation and education regarding procedures.
- Maintained accurate records of patient information and sample tracking.
Caregiver
1 2 3 Homecare
Antioch, CA
02.2019 - 03.2021
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Developed individualized care plans tailored to clients' specific needs and preferences.
- Monitored client health conditions, reporting changes to healthcare professionals as needed.
- Coordinated transportation for appointments, ensuring timely access to necessary services and support.
Certified Medical Assistant Extern
Family & Ambulatory Care
Sacramento, CA
04.2018 - 06.2018
- Assisted in patient intake and documentation, ensuring accurate data entry and confidentiality compliance.
- Supported clinical staff with routine procedures, improving workflow efficiency and patient satisfaction.
- Conducted preliminary patient assessments, gathering vital signs and medical histories for physician reviews.
- Managed appointment scheduling, optimizing daily patient flow and reducing wait times.
Certified Medical Assistant Extern
MD Stat Urgent Care
Sacramento, CA
03.2018 - 04.2018
- Assisted healthcare providers with patient examinations and procedures.
- Scheduled appointments, coordinating between patients and medical staff.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
High School Diploma -
Certificate of Completion - Phlebotomy
Phlebotomy Plus LLC
Brentwood, CA12.2023
Certificate of Complet - Medical Assistant
National Career Education
Sacramento, CA06.2018
High School Diploma -
Dozier LIBBEY Medical High School
Antioch, CA06.2017
Skills
- Patient scheduling
- HIPAA compliance
- Vital sign monitoring
- Medical terminology
- CPR
- Specimens collection and processing
- Laboratory specimen collection
- Sterile technique
- Simple dressings
- Venipuncture
- Order of draw
- Patient care
- Butterfly needle technique
Certification
- CPT 1-(02388500)
- NHA CERTIFIED
- AHA BLS
Timeline
Security Officer
Sutter Health; Alta Bates Summit Medical Center
01.2025 - Current
Caregiver
Home Care Professionals
09.2024 - 04.2026
Phlebotomist Extern
Contra Costa Regional Medical Center
01.2024 - 01.2024
Security Officer
Allied Universal Security Services
07.2023 - 01.2025
Caregiver
1 2 3 Homecare
02.2019 - 03.2021
Certified Medical Assistant Extern
Family & Ambulatory Care
04.2018 - 06.2018
Certified Medical Assistant Extern
MD Stat Urgent Care
03.2018 - 04.2018
High School Diploma -
Certificate of Completion - Phlebotomy
Phlebotomy Plus LLC
Certificate of Complet - Medical Assistant
National Career Education
High School Diploma -
Dozier LIBBEY Medical High School