Summary
Overview
Work History
Education
Skills
Timeline
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Marshe Scott

Detroit,MI

Summary

Adept at customer service and photography, I leveraged these skills at companies like CVS Pharmacy to enhance customer satisfaction and team performance. My quick learning ability and attention to detail drove productivity at Amazon, exceeding targets. Achievements include resolving escalated issues and tailoring services to client needs, demonstrating strong problem-solving and self-reliance.

Overview

12
12
years of professional experience

Work History

Shift Manager

CVS Pharmacy
06.2022 - 06.2024
  • Helped customers complete purchases, locate items, and join reward programs.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained and mentored new employees to maximize team performance.

Warehouse Associate

Amazon
09.2019 - 12.2021
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

Cashier

Whole Food Market
03.2017 - 08.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Shift Manager

Pizza Hut
11.2014 - 12.2016
  • Responsible for opening and closing procedures including preparing and delivered bank deposits.
  • Delegating tasks to both in store employees and drivers
  • Resolve customers complaints

Photographer/ Salesperson

Sears Portrait Studio
05.2012 - 10.2014
  • Digitally edited photos to enhance appearance.
  • Took photos from different angles and perspectives to capture perfect images.
  • Tailored photography packages to meet unique needs of each client, resulting in high client satisfaction rates.

Education

Associate of Arts -

Cuyahoga Community College
Cleveland, OH

High School Diploma -

East Technical High School
Cleveland, OH
06-2012

Skills

  • Customer service focus
  • Quick learner
  • Strong attention to detail
  • Photography
  • Proficient in Microsoft Office
  • Self reliance

Timeline

Shift Manager

CVS Pharmacy
06.2022 - 06.2024

Warehouse Associate

Amazon
09.2019 - 12.2021

Cashier

Whole Food Market
03.2017 - 08.2019

Shift Manager

Pizza Hut
11.2014 - 12.2016

Photographer/ Salesperson

Sears Portrait Studio
05.2012 - 10.2014

Associate of Arts -

Cuyahoga Community College

High School Diploma -

East Technical High School

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Marshe Scott