Marta Aramini
Los Angeles,USA
Summary
Bilingual Account and Client Services Specialist with a strong track record in managing international client relationships. Demonstrated expertise in translating client objectives into actionable plans, coordinating logistics, and optimizing operational workflows to ensure timely project delivery and high satisfaction levels.
Overview
10
10
years of professional experience
Work History
Event sales manager
Da Michele L'antica Pizzeria
Los Angeles, CA
08.2025 - Current
- Coordinated staffing, logistics, and timelines for seamless event execution, resulting in high client satisfaction.
- Acted as the main liaison for clients and vendors, translating event requirements into actionable schedules and operational plans.
- Compiled summaries and reports for management, streamlining workflows and improving team communication.
Onboarding & Administrative Coordinator
KIPP SoCal Public Schools
Los Angeles, CA
04.2024 - 08.2025
- Managed onboarding documentation and workflow tracking for staff, enhancing compliance and streamlining processes.
- Coordinated across departments to align schedules and project timelines, improving collaboration and task execution.
- Maintained accurate records and communicated updates, ensuring seamless internal operations.
Program coordinator
LA French Academy / Cross Country Education
Los Angeles, CA
09.2022 - 03.2024
- Coordinated program logistics and curriculum delivery, ensuring compliance and seamless operation of multiple language courses.
- Acted as the bilingual point of contact for students, parents, and staff, resolving inquiries and providing guidance in English and Italian.
- Compiled lesson reports, progress summaries, and administrative documentation to support internal and external stakeholder needs.
Events & Outreach Coordinator
Piccolo Ristorante
Venice, CA
03.2020 - 09.2022
- Coordinated event logistics, staffing, and scheduling to ensure seamless execution.
- Developed community partnerships to enhance outreach efforts for local dining events.
- Coordinated promotional campaigns to increase restaurant visibility and customer engagement.
- Managed social media accounts to promote events and attract potential customers.
- Delivered customer service and client support by addressing inquiries and requests with professionalism.
Events & Outreach Coordinator
The Borgen Project
Remote, CA
03.2020 - 09.2022
- Coordinated virtual events and workshops, overseeing vendor management, logistics, and budget adherence to deliver engaging experiences.
- Coordinated events to promote restaurant offerings and foster customer relationships.
- Developed community outreach programs to enhance local engagement and visibility.
- Facilitated stakeholder communications to enhance participation and ensure high satisfaction levels.
- Managed social media campaigns to increase brand awareness and customer interaction.
Assistant Hotel Manager
Golden Tulip Hotel
Strasbourg, France
01.2018 - 03.2019
- Managed guest communications and travel arrangements to enhance guest experience and streamline operational processes.
- Coordinated corporate events and vendor partnerships to deliver exceptional service and satisfaction for clients.
- Supported hotel operations by coordinating daily tasks and guest interactions.
- Coordinated staff schedules to ensure adequate coverage and service quality.
- Implemented hotel policies and procedures for staff compliance and guest satisfaction.
Receptionist
Golden Tulip Hotel
Strasbourg, France
08.2017 - 01.2018
- Welcomed guests and managed customer inquiries, reservations, and records to ensure smooth operations.
HR Assistant & Translator Advisor
Di Tanno e Associati - International Lawyer Cabinet of Milan
Milan, Italy
03.2016 - 05.2017
- Coordinated recruitment, onboarding, and scheduling processes to enhance the candidate experience.
- Delivered multilingual translation and managed documents, ensuring compliance with regulations and maintaining accuracy.
- Managed employee records and maintained confidentiality of sensitive information.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated onboarding for new hires, ensuring completion of necessary documentation.
Education
Master degree - Education
California State University
Long Beach, USA01-2023
Graduate Degree - International Business Studies
Université de Strasbourg
Strasbourg, FR01-2019
Joint Bachelor of Arts - International Relations and Foreign Languages
University of Milan
Milan, IT01-2017
Skills
- Event planning
- Venue negotiation
- Sales strategy
- Client support
- Onboarding
- CRM
- Scheduling
- Workflow management
- Microsoft Office
- Excel
- PowerPoint
- Google Workspace
- Zoom
- Webex
- Canva
- Data entry
- Problem-solving
- Attention to detail
- Organization
- Adaptability
- Remote/hybrid work
- Communication skills
- English
- Teams
- ZohoBooks
Languages
- English
- Italian
- French
- Spanish
Timeline
Event sales manager
Da Michele L'antica Pizzeria
08.2025 - Current
Onboarding & Administrative Coordinator
KIPP SoCal Public Schools
04.2024 - 08.2025
Program coordinator
LA French Academy / Cross Country Education
09.2022 - 03.2024
Events & Outreach Coordinator
Piccolo Ristorante
03.2020 - 09.2022
Events & Outreach Coordinator
The Borgen Project
03.2020 - 09.2022
Assistant Hotel Manager
Golden Tulip Hotel
01.2018 - 03.2019
Receptionist
Golden Tulip Hotel
08.2017 - 01.2018
HR Assistant & Translator Advisor
Di Tanno e Associati - International Lawyer Cabinet of Milan
03.2016 - 05.2017
Master degree - Education
California State University
Graduate Degree - International Business Studies
Université de Strasbourg
Joint Bachelor of Arts - International Relations and Foreign Languages
University of Milan