Marta Erslan
Put-in-Bay,OH
Summary
Proven to excel in high-pressure environments, I leveraged my strong work ethic and exceptional customer service skills at Boardwalk Family of Restaurant to enhance guest experiences. Expert in cash handling and maintaining cleanliness standards, I consistently ensured operational excellence, significantly contributing to seamless service transitions and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Boardwalk Family of Restaurant
06.2024 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bartender
Sand Bar
06.2022 - 10.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
Server
Margaritas on the Rock
06.2021 - 10.2021
Education
Bachelor Of Administrative Studies -
Veleuciliste U Sibeniku
Sibenik, Croatia07.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Cleanliness standards
Additional Information
Professional basketball player in Croatia (2016-2021)
Languages
Croatian
Native or Bilingual
English
Native or Bilingual
Serbian
Full Professional
Italian
Elementary
Spanish
Elementary
Timeline
Server
Boardwalk Family of Restaurant
06.2024 - 11.2024
Bartender
Sand Bar
06.2022 - 10.2022
Server
Margaritas on the Rock
06.2021 - 10.2021
Bachelor Of Administrative Studies -
Veleuciliste U Sibeniku
Similar Profiles
Marina PrinceMarina Prince
Food and Beverage Attendant at Peppers Blue On Blue Boardwalk Restaurant And BarFood and Beverage Attendant at Peppers Blue On Blue Boardwalk Restaurant And Bar
Sachin NegiSachin Negi
Waiter at Boardwalk ( Mediterranean Restaurant) Park HyattWaiter at Boardwalk ( Mediterranean Restaurant) Park Hyatt
Ashley HaynesAshley Haynes
Bartender at The Boardwalk RestaurantBartender at The Boardwalk Restaurant
Jack BookerJack Booker
Dock Master for a Marina at Park Place Boat ClubDock Master for a Marina at Park Place Boat Club
Ashley MannAshley Mann
Sales Associate at Misty Bay BoutiqueSales Associate at Misty Bay Boutique