Marta Villatoro
Woodbridge,VA
Summary
Dedicated professional with proven expertise in front desk operations, customer service, and maintaining high cleanliness standards. Committed to fostering positive guest experiences and ensuring safety protocols are followed.
Overview
18
18
years of professional experience
Work History
Receptionist
Palm
Washington, District of Columbia
11.2019 - Current
- Greeted guests, answered general questions and directed to appropriate locations.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained cleanliness and sanitation in assigned areas consistently.
Cleaner
Jamie Nofal
Woodbridge, Virginia
11.2018 - Current
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Followed safety processes for all manual and electric cleaning equipment.
- Prioritized cleaning tasks efficiently to meet deadlines and maintain high standards of cleanliness.
Cook
Martin Bañuelos
Washington, District of Columbia
10.2007 - 05.2023
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Followed established procedures and requirements for safe food handling, storage and service.
- Managed portion control using correct utensils during preparation and plating.
- Set up work stations prior to opening to minimize prep time.
- Implemented efficient time management strategies to ensure timely food preparation and service during peak hours.
Skills
- Customer service
- Time management
- Team collaboration
- Front desk operations
- Security awareness
- Problem solving
Languages
Spanish
Professional
Timeline
Receptionist
Palm
11.2019 - Current
Cleaner
Jamie Nofal
11.2018 - Current
Cook
Martin Bañuelos
10.2007 - 05.2023