Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marta Waszczeniuk

Schiller Park,IL

Summary

Multi-talented leader with 15 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Seasoned retail manager with strong history of leading high-performance teams to meet and exceed sales, service and operational objectives. Diligent about monitoring shrinkage, managing records and keeping teams productive and motivated. Focused on driving revenue growth with proactive and strategic approaches.

Overview

16
16
years of professional experience

Work History

Assistant Store Manager

The Home Depot
Niles, IL
05.2018 - Current
  • Specialty Assistant Store Manager responsible for driving sales and associate development through Pro Sales, Specialty and Service departments.
  • Oversees opening/closing operations for a $56 million annual revenue store in compliance with current company policies/procedures.
  • Collaborates with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Delegates assignments based on team member strengths to optimize floor coverage and service levels.
  • Developing talent by in-depth coaching, inspiring and engagement.
  • Successfully increased employee retention by creating a positive work environment in the store.
  • Operations Assistant Store Manager responsible for managing daily financial operations of the store.
  • Supervision of front end processes involving sales and returns transactions along with overseeing back end processes such as receiving and freight
  • Administered daily operations to ensure policies were adhered to and understood by sales staff.

Pro Department Supervisor

The Home Depot
Chicago, IL
07.2013 - 05.2018
  • Exceeded sales goals by 5.7 million dollars within 4 years by establishing and cultivating lucrative relationships with customers.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operational excellence.
  • Raised profits 9.5% by setting ambitious sales goals for employees, encouraging sales staff, prioritizing customer service and resolving customer issues.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.

Pro Account Sales Associate

The Home Depot
Chicago, IL
08.2009 - 07.2013
  • Built strong, professional relationships through identification of customers needs, which increased overall sales and opportunities.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Ensured effective customer communication to maintain customer satisfaction and loyalty. Grew repeat business by providing superior customer service.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.

Education

Associate of Science -

Triton College
River Grove, IL
06.2012

Skills

  • Bilingual- Fluent in Polish/English
  • Driving business growth
  • Customer relations
  • Personnel training and development
  • Financial goals
  • Resource utilization
  • Customer relationships
  • Excellent communication skills vendor relations
  • Store opening and closing procedures

Accomplishments

  • Outstanding Supervisor - Hand selected by the Divisional Leadership Team 2017.
  • Town hall dinner with CEO Craig Menear.
  • Brunch with the Executives Ann-Marie Campbell and Crystal Hanlon.
  • The Home Depot Spring Hiring Campaign 2017. Built from Scratch. Behind the Apron Photo shoot.
  • 4 Executive Awards - The Home Depot.

Timeline

Assistant Store Manager

The Home Depot
05.2018 - Current

Pro Department Supervisor

The Home Depot
07.2013 - 05.2018

Pro Account Sales Associate

The Home Depot
08.2009 - 07.2013

Associate of Science -

Triton College

Similar Profiles

CREATE PROFILE
Marta Waszczeniuk