Martasia Linder

responsible for managing the disposition of total loss vehicles and maximizing salvage recoveries. This role involves coordinating with salvage vendors, ensuring compliance with state regulations, and supporting the claims process.

• Process and manage total loss vehicles by coordinating with salvage vendors, ensuring timely pickup, and overseeing the sale of salvage assets.
• Handle necessary paperwork and title work, ensuring compliance with state titling laws and regulations.
• Maintain accurate records in salvage tracking systems, ensuring data integrity throughout the salvage process

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.

• Transported merchandise to sales floor and restocked shelves, racks and bins.
• Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
• Removed damaged, out-of-code, not-in-set and discontinued items from displays.
• Answered customer questions regarding store merchandise, department information, and pricing.
• Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
• Greeted, serviced, and thanked all customers.