Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality and Production Supervisor
FCA Fiat Chrysler Automobiles
Detroit, MI
2018.04 - 2022.08
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Created and maintained schedules and provided internal support for manufacturing teams.
Reviewed in-house stock to determine materials availability for production jobs.
Set up and adjusted machines for day-to-day operations.
Inspected final products to assess compliance with quality standards and established tolerances.
Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
Supported machine operators in setup and operation of production equipment resulting in efficient runs.
Store Manager
Valvoline Instant Oil Change
Beverly Hills, MI
2013.03 - 2018.04
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Rotated merchandise and displays to feature new products and promotions.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
No Degree - Business Management
Wayne County Community College District
Detroit, MI
High School Diploma -
Winans Academy of Performance Arts
Detroit, MI
06.2012
Skills
Credit Card Reconciliation
Maintaining Clean Work Areas
Dock Loading
Outdoor Installations
Workflow Management
Telephone Management
Customer Satisfaction
Machining and Production Standards
Materials Control
Heavy Machinery Operation
Company Policy Compliance
Employee Relationships
Equipment Inspection
Phone Screens
Accomplishments
Supervised team of 15 staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Licensed Heating and Cooling -5 years
Manger Training - 7 years
Certified Nursing Assistant , [Beaumont] - 2 years
Timeline
Quality and Production Supervisor
FCA Fiat Chrysler Automobiles
2018.04 - 2022.08
Store Manager
Valvoline Instant Oil Change
2013.03 - 2018.04
No Degree - Business Management
Wayne County Community College District
High School Diploma -
Winans Academy of Performance Arts
Licensed Heating and Cooling -5 years
Manger Training - 7 years
Certified Nursing Assistant , [Beaumont] - 2 years
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