Marten Lovell
Nashville
Summary
Dynamic sales leader with a proven track record at Total Wine & More, excelling in consultative selling and customer relationship management. Expert in spirit knowledge, adept at analytical improvement, and skilled in coaching teams for peak performance. Boosted sales metrics significantly, showcasing adaptability and influential negotiation skills.
Seasoned Merchandiser with broad background in retail and wholesale environments. Strong knowledge of inventory management, product placement, and vendor negotiation coupled with aptitude for trend forecasting. Demonstrated ability to improve sales outcomes through strategic merchandising initiatives. Skilled communicator with ability to build productive relationships across various levels of business hierarchy. Results-driven professional, committed to contributing positively to team success through hard work and collaboration.
Overview
12
12
years of professional experience
1
1
Certification
Work History
MERCHANDISER
Lipman Brothers
Nashville
09.2025 - Current
- Unload and stock/merchandise product at assigned accounts
- Work with store staff to create displays and build POS items
- Complete assignments in the warehouse with the direction from management
- Lead merchandiser at Total Wine, direct and motivate the merchandising team to get deliveries unloaded and stocked in an efficient manner
- Work with Event coordinator to assist at company events on the weekends
ASSISSTANT STORE MANAGER
Walgreens
Franklin
09.2024 - 08.2025
- Assisted in daily operations and managed store staff schedules.
- Trained new employees on customer service and store policies.
- Oversaw inventory management and ensured product availability.
- Coordinated sales promotions and visual merchandising displays.
- Handled customer inquiries and resolved issues efficiently.
- Monitored cash handling procedures and conducted financial audits.
SALES & SERVICE SPIRITS SUPERVISOR
Total Wine & More
Denver
11.2022 - 03.2024
- Managed over 75 spirit accounts and performed full sale cycle duties
- Emphasized spirit product features based on analysis of customer needs
- Lead in Barrel Selections for company purchases
- Analyzing sales data to increase basis point metrics successfully
- Educational Instructor for consumer Spirit tasting classes and events
- Educational trainer for employee based spirit training.
- Worked directly with vendors to create floor displays and manage POS
MERCHANDISNG SUPERVISOR
Total Wine & More
Denver
09.2021 - 11.2022
- Supervised merchandising team to ensure optimal product placement and presentation.
- Developed product assortments based on market trends and customer preferences.
- Managed inventory levels to maintain stock availability and minimize losses.
- Trained staff on merchandising standards and best practices for customer engagement.
- Collaborated with suppliers to coordinate product displays and promotional events.
SERVICE ADVISOR
High Country Harley Davidson
Erie
09.2020 - 11.2020
- Maintained and organized parts department
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Maintained inventory levels.
- Assisted customers with service inquiries and motorcycle maintenance needs.
- Scheduled service appointments and managed daily workflow for efficiency.
BARISTA
Starbucks
Granbury
08.2013 - 09.2020
- Prepared a variety of beverages following standardized recipes.
- Maintained cleanliness and organization of the work area and equipment.
- Provided exceptional customer service and built rapport with patrons.
- Operated espresso machines and other brewing equipment efficiently.
- Managed inventory levels and restocked supplies as needed.
- Trained new baristas on beverage preparation and customer service standards.
SERVICE ADVISOR
Harley Davidson
Dallas
09.2017 - 07.2020
- Work with customers and dealership staff to schedule and oversee service appointments for customer and dealership vehicles
- Scheduled service appointments and managed daily workflow for efficiency.
- Provided detailed product knowledge on parts and accessories for customer support.
- Maintain customer relationships, make phone calls, schedule meetings and work with technicians to ensure service appointments went by smoothly and without issues
- Maintain service department and assist with moving vehicles.
Education
ASSOCIATES DEGREE OF APPLIED SCIENCE - HARLEY DAVIDSON TECHNOLOGY
Fort Scott Community College
KS01.2006
HIGH SCHOOL DIPLOMA -
McKinney North High School
TX01.2006
Skills
- Spirits, wine and beer knowledge and history
- Influential Negotiation/Sales Skills
- Sales management
- Vendor Relations
- Analytical Process Improvement
- Workforce Coaching & Mentoring
- Time Management
- Customer Relationship Management (CRM)
- Adaptability
Certification
- Cicerone Level 1 Beer Certified
- PLE & Forklift Certified
Timeline
MERCHANDISER
Lipman Brothers
09.2025 - Current
ASSISSTANT STORE MANAGER
Walgreens
09.2024 - 08.2025
SALES & SERVICE SPIRITS SUPERVISOR
Total Wine & More
11.2022 - 03.2024
MERCHANDISNG SUPERVISOR
Total Wine & More
09.2021 - 11.2022
SERVICE ADVISOR
High Country Harley Davidson
09.2020 - 11.2020
SERVICE ADVISOR
Harley Davidson
09.2017 - 07.2020
BARISTA
Starbucks
08.2013 - 09.2020
ASSOCIATES DEGREE OF APPLIED SCIENCE - HARLEY DAVIDSON TECHNOLOGY
Fort Scott Community College
HIGH SCHOOL DIPLOMA -
McKinney North High School