Summary
Overview
Work History
Education
Skills
Timeline
Generic
MARTERRA PHILLIPS

MARTERRA PHILLIPS

Charlotte,NC

Summary

Organized candidate with proven track record of successfully managing residential and commercial properties. Adept at developing and implementing strategies that improve tenant satisfaction and increase property values. Experienced in driving team performance, developing relationships with tenants, and ensuring compliance with regulations.

Overview

9
9
years of professional experience

Work History

Leasing Consultant

Brookfield Properties
10.2024 - Current
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.

Leasing Professional

American Landmark
12.2023 - 10.2024
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between tenants.
  • Provided personalized tours of properties, showcasing unit features and amenities tailored to each prospect''s needs.
  • Developed marketing materials to highlight property features and attract potential renters.
  • Kept meticulous records of correspondence between management and tenants.

Leasing Consultant

Cushman & Wakefield
06.2023 - 12.2023
  • Ensured compliance with fair housing laws, keeping detailed records of all tenant interactions and transactions.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.

Merchandising Supervisor

The Home Depot
12.2015 - 06.2023
  • Participated in development of specifications for equipment, products, and substitute materials.
  • Provided training sessions for store personnel on proper display techniques.
  • Ensured compliance with all local regulations related to product safety standards.

Education

Completed Coursework Towards In Real Estate License - Real Estate

Kaplan
Charlotte, NC
05.2023

Associate's - Criminal Justice

South University
Savannah, GA
01.2020

Skills

  • Customer service
  • Fair housing regulations
  • Building rapport
  • Fair housing policies
  • Customer service expertise
  • Lease agreements
  • Clear communication

Timeline

Leasing Consultant

Brookfield Properties
10.2024 - Current

Leasing Professional

American Landmark
12.2023 - 10.2024

Leasing Consultant

Cushman & Wakefield
06.2023 - 12.2023

Merchandising Supervisor

The Home Depot
12.2015 - 06.2023

Completed Coursework Towards In Real Estate License - Real Estate

Kaplan

Associate's - Criminal Justice

South University