Martha Ambriz
Joliet,IL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
20
20
years of professional experience
Work History
Server
Jen’s guesthouse
Willow Springs, Illinois
11.2016 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
Carriage greens country club
Darien, Illinois
06.2004 - 11.2016
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
Education
High School Diploma -
Lazaro Cardenas
Michoacán 06-1997
Skills
- Menu item recommendation
- Liquor, wine, and food service
- Cash handling
- Food safety practices
- Strong work ethic
- Customer service
- Server training
- Table bussing
- Food running
- Positive and professional
Timeline
Server
Jen’s guesthouse
11.2016 - Current
Server
Carriage greens country club
06.2004 - 11.2016
High School Diploma -
Lazaro Cardenas