Martha Barba
Los Angeles,CA
Summary
Motivated professional eager to embrace new challenges. Demonstrates strong work ethic and adaptability, with proven interpersonal skills. Capable of working independently and rapidly acquiring new competencies.
Overview
30
30
years of professional experience
Work History
Accounts Receivable Specialist
Fresh Brothers
El Segundo, CA
06.2021 - Current
- Reconciled daily cash transactions across 20+ locations with precision.
- Managed accounts receivable by processing payments and preparing journal entries.
- Maintained AR aging reports while distributing invoices promptly.
- Proactively followed up on past-due accounts to enhance collections.
- Executed monthly reconciliation of bank statements for store and corporate accounts.
- Resolved chargebacks and credit card disputes through thorough investigation.
- Handled customer refunds and adjustments efficiently as requested.
- Generated weekly invoices and supported billing processes for major clients.
Accounts Receivable Specialist
Caroo (formerly SnackNation)
Culver City, CA
07.2019 - 06.2021
- Managed full-cycle accounts receivable for a high-volume customer base
- Contacted customers regarding missed payments and maintained clean aging reports
- Reviewed account setup to ensure billing accuracy
- Responded to customer inquiries related to billing, documentation, refunds, and credits
- Posted daily cash receipts (checks, credit cards, ACH, and wires)
- Processed remote deposits and lockbox receipts
- Managed returns, chargebacks, declined credit cards, refunds, and credits in Zuora
- Owned customer issues from identification through resolution
- Coordinated with collection agencies on delinquent accounts
- Created standalone invoices for placement fees and custom billing arrangements
Accounts Receivable Specialist
Stronger Faster Healthier (SFH)
Marina del Rey, CA
10.2017 - 07.2019
- Performed daily AR transactions including verifying, classifying, posting, and recording data
- Prepared invoices, bills receivable, and bank deposits
- Reconciled AR ledgers to ensure accurate payment application
- Investigated discrepancies and resolved customer billing issues
- Reviewed credit applications and assisted with establishing credit limits
- Monitored accounts for delinquency and irregular activity
- Managed credit card transactions, chargebacks, disputes, and bank reconciliations
Senior Accounts Receivable Specialist
TrueCar, Inc.
Santa Monica, CA
03.2013 - 10.2017
- Oversaw monthly billing and payment processing for independent dealers
- Supervised and supported a team of up to five Accounts Receivable representatives
- Distributed receipts and ensured timely and accurate posting of payments
- Charged dealers using multiple billing modules and reconciled customer accounts
- Maintained accurate customer billing profiles and payment methods
- Resolved billing discrepancies, credit issues, and collections matters
- Protected sensitive financial information through strict confidentiality practices
Collections Coordinator
TrueCar, Inc.
Santa Monica, CA
04.2010 - 03.2013
- Contacted new accounts to introduce services and set up e-billing
- Provided accounting support to Dealer Development Account Managers
- Responded to customer inquiries, resolving billing issues and complaints
- Assisted AR with posting daily check payments
- Reviewed dispute packets and processed credits
- Sent daily invoices and monthly statements to dealership clients
Senior Sales Support Coordinator
Discus Dental, LLC
Culver City, CA
03.2003 - 08.2008
- Supervised up to five sales coordinators in daily operations
- Coordinated sales information across multiple brand lines
- Supported domestic and international sales teams with product and shipping issues
- Traveled with executive staff to provide real-time revenue reporting at major events
- Served as liaison between sales, marketing, and distribution teams
- Maintained and organized customer databases and pricing lists
Senior Customer Service Representative
Discus Dental, LLC
Culver City, CA
01.2000 - 03.2003
- Supervised a customer service call center team of up to ten representatives
- Approved return authorizations and processed customer credits
- Maintained accurate customer account data across manual and digital systems
- Monitored call volume and provided overflow support as needed
- Resolved customer relations issues in accordance with company policies
National Sales Coordinator
Discus Dental, LLC
Culver City, CA
01.1998 - 12.1999
- Generated daily reports on sales, marketing research, and trade show analysis for executives.
- Created monthly schedules for 70+ sales representatives to optimize workflow.
- Coordinated product orders for over 100 trade shows each year.
- Processed return authorizations while supporting inside sales leadership.
Shipping Supervisor
Discus Dental, LLC
Culver City, CA
12.1995 - 12.1997
- Supervised shipping personnel to achieve efficient and accurate task completion.
- Monitored inventory levels and coordinated replenishment with production teams.
- Processed orders from pick lists through invoicing stages.
- Generated and distributed invoices to packing line staff for timely operations.
- Coordinated with carriers regarding shipments, returns, and delivery issues.
- Resolved shipping discrepancies promptly through interdepartmental communication.
Purchasing Assistant
Discus Dental, LLC
Culver City, CA
11.1995 - 12.1995
- Facilitated daily purchasing operations at high-volume dental warehouse.
- Served as primary contact for vendors to guarantee timely product delivery.
- Expedited creation and entry of purchase orders, improving processing speed.
- Communicated order status and product arrival timelines to internal departments.
- Maintained comprehensive records of purchases, pricing, and supplier information.
- Reviewed accuracy of purchase orders and invoices to ensure compliance.
Education
Medical Billing & Coding Certificate -
Franklin Career College
Norwalk, CA01.2009
Skills
- Accounts receivable and cash application
- Bank and account reconciliations
- Billing, invoicing, and collections
- Chargebacks and dispute resolution
- Multi-location accounting support
- Customer account management
- Documentation and compliance
- Microsoft Excel and accounting systems
Timeline
Accounts Receivable Specialist
Fresh Brothers
06.2021 - Current
Accounts Receivable Specialist
Caroo (formerly SnackNation)
07.2019 - 06.2021
Accounts Receivable Specialist
Stronger Faster Healthier (SFH)
10.2017 - 07.2019
Senior Accounts Receivable Specialist
TrueCar, Inc.
03.2013 - 10.2017
Collections Coordinator
TrueCar, Inc.
04.2010 - 03.2013
Senior Sales Support Coordinator
Discus Dental, LLC
03.2003 - 08.2008
Senior Customer Service Representative
Discus Dental, LLC
01.2000 - 03.2003
National Sales Coordinator
Discus Dental, LLC
01.1998 - 12.1999
Shipping Supervisor
Discus Dental, LLC
12.1995 - 12.1997
Purchasing Assistant
Discus Dental, LLC
11.1995 - 12.1995
Medical Billing & Coding Certificate -
Franklin Career College