MARTHA CEBALLOS RUIZ
LYNN,MA
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Supervisor in Training
The Staffin Group
07.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Team Leader
Monogram Foods
08.2021 - 07.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
No Degree - Business Administration
Universidad Luis Amigo
Medellin Colombia11.2013
High School Diploma -
San Antonio Maria Claret
Colombia11.1993
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
Spanish
Native or Bilingual
Timeline
Supervisor in Training
The Staffin Group
07.2023 - Current
Team Leader
Monogram Foods
08.2021 - 07.2023
No Degree - Business Administration
Universidad Luis Amigo
High School Diploma -
San Antonio Maria Claret