Martha Delgado
San Bernardino,CA
Summary
Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.
Overview
2
2
years of professional experience
Work History
Shift Leader
Chick Fil A
Rilato, California
10.2023 - Current
- Conducted regular performance evaluations for team members and provided feedback
- Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
- Identified needs of customers promptly and efficiently.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Resolved conflicts among crew members, fostering positive work environment
- Resolved customer complaints in a professional manner while maintaining excellent customer service standards.
Wax Specialist
The Dollhouse waxing lounge
Fontana, California
07.2024 - 11.2024
- Discussed procedures and educated clients on waxing.
- Greeted customers and provided excellent customer service.
- Attended training sessions to keep up with latest trends in the industry.
- Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
Waxing Specialist
European Wax Center
Fontana, California
01.2023 - 07.2023
- Provided facial and body skincare waxing treatments
- Educated guests on wax frequency and post-care maintenance
- Collaborated with team members to maintain positive work environment focused on excellent customer service
- Informed clients of new items released from product lines
- Educated clients on proper pre-and post-wax care to ensure their satisfaction and comfort
- Cleaned and sterilized equipment and working areas
Education
Certification -
Salon Success Academy
Redlands, California06.2021
Skills
- Discretion and Confidentiality
- Attention to Detail
- Efficient Time Management
- Adaptable to Client Needs
- Strong Customer Service
- Team Building
- Problem Solving
- Team collaboration and leadership
- Cash handling
- Sales and upselling
- Positive attitude
Languages
- English, Native
- Spanish, Fluent
Timeline
Wax Specialist
The Dollhouse waxing lounge
07.2024 - 11.2024
Shift Leader
Chick Fil A
10.2023 - Current
Waxing Specialist
European Wax Center
01.2023 - 07.2023
Certification -
Salon Success Academy