Martha Espinoza
Miami,FL
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
30
30
years of professional experience
Work History
Cashier
INSS
Managua, Managua
10.2010 - 08.2023
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Assisted customers by providing information and resolving complaints.
- Prepared documents for pension payments and reviewed calculations for accuracy prior to processing.
Bank Teller Supervisor
Bancentro Lafise
Managua, Managua
01.1994 - 11.2008
- Supervised and evaluated teller staff, providing feedback on performance;.
- Ensured compliance with all banking regulations and procedures;.
- Provided advice to customers regarding account options, financial services and products;.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Supplied tellers with coin and currency.
- Verified amounts and integrity of every check or funds transfer.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Maintained accurate records of transactions, deposits, withdrawals.;.
- Monitored cash levels in each teller's drawer;.
- Reconciled discrepancies between actual cash amounts and book balances;.
- Responded to inquiries from internal and external auditors regarding bank policies and procedures;.
Education
Some College (No Degree) - Business Administration
UCA
Nicaragua Skills
- Cash Drawer Balancing
- Accounts Receivable
- Exchanges And Refunds
- Refund Handling
Languages
Spanish
Full Professional
Timeline
Cashier
INSS
10.2010 - 08.2023
Bank Teller Supervisor
Bancentro Lafise
01.1994 - 11.2008
Some College (No Degree) - Business Administration
UCA
Similar Profiles
Scarleth Junieth Galeano SanchezScarleth Junieth Galeano Sanchez
Customer Care Representative at INSSCustomer Care Representative at INSS
Md Shahed AhmedMd Shahed Ahmed
Kitchen Porter at Oakman InssKitchen Porter at Oakman Inss
Rayanne IannuzziRayanne Iannuzzi
Social Security Officer at INSS Social Security of Brazilian GovernmentSocial Security Officer at INSS Social Security of Brazilian Government
YEHUDY LANDERYEHUDY LANDER
Finance Specialist at Digistore24 Inc.Finance Specialist at Digistore24 Inc.
Katelyn CabreraKatelyn Cabrera
Receptionist Administrator at Concertina Music SchoolReceptionist Administrator at Concertina Music School