I have worked in the medical field for the last 11 years and looking for a career change. In those years, I have acquired excellent communication skills, customer service skills and typing skills.
Overview
12
12
years of professional experience
Work History
Medical Assistant
KU Med West
03.2014 - 08.2024
Family Medicine
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
KU Med West
04.2012 - 03.2014
Urgent Care/Occ. Health
Key responsibilities: Rooming patients, pharmacy calls, patient calls, prior authorization calls, insurance calls, greeting and interacting with patients, translating English to Spanish in both written and verbal communication.
Education
Medical Assistant Certificate -
Concorde Career College
Kansas City, MO
04.2012
High School Diploma - undefined
Olathe North High School
Olathe, KS
05.2011
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology knowledge
EMR / EHR
Direct patient care
Clinical documentation
Patient-focused care
Reliable team player
Procedure assistance
Immunization administration
CPR
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
COMMUNICATION
I have developed effective communication skills in the last 11 years working as a medical assistant. Most often than not, my co-workers have always selected me to be the presenter for the group when it comes to bringing up concerns or suggestions to management or questions during meetings.
LEADERSHIP
For a vast majority of my career, I was the one in charge of training the new hires and teaching them the system that we use. I took a course to become a super user for our medical records system. A lot of my co-workers come to me for questions in regards to the system.