Martha Goldstein
Colorado Springs,CO
Summary
FMLA and ADA Leave Coordinator with extensive experience managing complex leave and accommodation cases within a large public-sector framework. Expertise in regulatory compliance, high-volume case management, and leading the interactive process ensures effective navigation of intricate situations. Recognized as a subject matter expert, providing support for leadership decision-making while enhancing processes to improve compliance and operational efficiency. Committed to fostering team collaboration and achieving results, with strong skills in project management, communication, and problem-solving, ready to deliver impactful solutions in a dynamic environment.
Overview
18
18
years of professional experience
Work History
Leave & ADA Coordinator
El Paso County
Colorado Springs, CO, USA
10.2018 - Current
- Serve as primary point of contact for FMLA, ADA, PWFA, and related leave programs, supporting a major department of 887 employees
- Apply advanced knowledge of federal and state regulations to determine leave eligibility, designation, and compliance requirements
- Process complex ADA interactive process cases, including identifying effective accommodations and advising leadership on risk and compliance
- Utilize multiple systems including NeoGov, UKG, Origami, Accommocare, and JDE to track cases, manage leave and payroll
- Partner with the State of Colorado on FAMLI program guidance and compliance
- Coordinate with Unum to administer Short-Term Disability (STD) benefits and ensure alignment with pay while on leave
- Developed training materials to enhance staff understanding of best practices.
- Manage high-volume caseloads while maintaining strict adherence to regulatory timelines and documentation standards
- Provide guidance and training to managers and employees on leave laws, accommodation processes, and best practices
- Maintain audit-ready documentation and support compliance reviews
- Identify process improvement opportunities and contribute to standardization of leave and accommodation workflows
Senior Manager
GNC
Colorado Springs, CO, USA
05.2010 - 10.2018
- Oversaw operations for home store and 7 additional locations, driving performance and operational consistency
- Trained and developed staff, improving overall sales and customer service outcomes
- Collaborated with regional leadership to execute business strategies
Direct Care Staff
Hope House
El Monte, CA, USA
10.2008 - 02.2010
- Provided care for individuals with mental disabilities, including daily living support and medication administration
- Maintained detailed documentation to ensure continuity of care
Education
Bachelor’s - Human Resource Management
Colorado Technical University
Colorado Springs, CO12-2024
Psychiatric Technician - NCPT
Mount San Antonio College
Walnut, CA12-2009
Skills
- FMLA, ADA, PWFA & USERRA Expertise
- Leave Case Management
- Interactive Process Leadership
- Regulatory Compliance
- Medical Certification Analysis
- Accommodation Strategy
- COFAMLI Benefit Coordination
- Multitasking and organization
- Customer service
- Data entry
- STD Benefits Integration
- HRIS Systems (NeoGov, UKG, Origami, Accommocare, JDE)
- Process Improvement
- Decision-making
Certifications And Professional Affiliations
- Certified Leave Management Specialist (CLMS), 2025-12-01
- DMEC Microcredential: ADA Accommodation Process, 2025-06-01
- DMEC Microcredential: FMLA Medical Certification, 2023-12-01
- Member, National Society of Leadership and Success (NSLS), 2025-01-01
Languages
English
Spanish
Timeline
Leave & ADA Coordinator
El Paso County
10.2018 - Current
Senior Manager
GNC
05.2010 - 10.2018
Direct Care Staff
Hope House
10.2008 - 02.2010
Psychiatric Technician - NCPT
Mount San Antonio College
Bachelor’s - Human Resource Management
Colorado Technical University