Manage all components of multi-state employee benefits programs encompassing self-funded medical plan along with dental, vision coverage and HSA/FSA contributions as well as Life/STD/LTD policies.
Responsible for COBRA, ACA, 5500, PCORI, and other annual filings.
Collaborated with senior management and vendors to review proposed changes and improvements for benefit programs. Managed all aspects of annual Open Enrollment.
Conducted weekly new hire orientation sessions.
Oversee multi-state leave of absence program covering FMLA, STD, and LTD as well as coordinated state-specific leave programs.
Instruct managers in the proper adherence to FMLA and non-FMLA protocols.
BENEFITS PROGRAM MANAGER III (Remote)
Hyland Software
Westlake, Ohio
03.2021 - 09.2023
Manage US and Global benefits for over 4,000 employees
Oversee multi-state FMLA and ADA process with leave vendors, employees, payroll, and HR
Implemented Workday Benefits module, as well as new COBRA and ACA vendors
Serve as 401(k) Plan Administrator for $400M account; oversee day-to-day administration, complete annual filings, manage audit process
Collaborate with Wellness Manager to support wellness initiatives and communication
Support Payroll team in leave and benefits processes
HUMAN RESOURCES MANAGER
Transportation Impact
Emerald Isle, NC
10.2016 - 03.2021
Managed HR and Payroll functions for start-up company
Implemented new HR and payroll system
Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
Worked with management to create performance measurement, employee development and employee compensation strategies
Managed company 401(k) Plan with assets over $40M, as well as Cash Balance Plan
Handle multi-company acquisitions, to include all HR and payroll responsibilities
BENEFITS ACCOUNT EXECUTIVE
J. Smith Lanier
Columbus, GA
10.2015 - 04.2016
Provided insurance and benefits support to over twelve employer Human Resources Departments, as well as their employees
Provided multi-employer Open Enrollment support, to include compiling employer benefit guides, conducting employee enrollment meetings, and assisting with administration of enrollments
Facilitated ACA reporting via multiple vendors and provided general ACA compliance support
HUMAN RESOURCES MANAGER
Stevenson Automotive Group
Jacksonville, NC
09.2013 - 10.2014
Managed hiring process, to include job postings, interviewing, and selection
Coordinated benefits process, assisted with insurance claims issues, managed annual Open Enrollment, and managed self-funded medical plan
Assisted with management of new hires, terminations, and pay changes within HRIS system
Held exit interviews and documented information discussed with employees
BENEFITS SPECIALIST/HUMAN RESOURCES GENERALIST
City of Jacksonville
Jacksonville, NC
05.2009 - 09.2013
Assisted HR Director with employee documentation and performance improvement plans
Managed all City benefits, to include enrollments and terminations, claims and policy questions, COBRA coordination, self-funded health insurance claims and billing, annual Open Enrollment, Flexible Spending Plan, 401(k) and 457 Plans, wellness program, and Healthcare Reform updates
Responsible for management of North Carolina Retirement System, to include LGERS, LEO, and Pension Plan
Responsible for FMLA and ADA
Conducted weekly new hire orientation
HUMAN RESOURCES DIRECTOR
Flournoy Companies
Columbus, GA
2002 - 2008
Directed HR programs, policies and processes to improve operational efficiency
Responsible for company-wide recruitment and onboarding program
Revised and published multi-state employee handbook
Implemented annual drug free workplace and harassment training
Managed company insurance benefits, as well as 401(k) Plan
Managed EEOC investigations and responses to EEOC charges as needed
Facilitated multi-state leave and ADA requests
HUMAN RESOURCES GENERALIST
Trojan Battery Company
Atlanta, GA
2001 - 2002
Served as Human Resources contact for non-union battery manufacturing company
Responsible for administration of all company benefits
Managed HRIS system; tracked and approved FMLA
Recruited employees; conducted new hire orientations
Education
Human Resources Management
Troy State University - Coursework to BS degree
Human Resources Certificate -
Rutgers University
A.A.S - Applied Science
Fayetteville Technical Institute
Skills
Advanced HR Management experience
HRIS: Workday, UKG, Paycor, Ceridian
US and Global Benefits management experience
LOA: FMLA, CFRA, PDL, PFL, USERRA, ADA
Certification
Professional in Human Resources (PHR) and SHRM-CP Certifications
Director, IT Compliance and Special Projects at Chesapeake Utilities CorporationDirector, IT Compliance and Special Projects at Chesapeake Utilities Corporation