Martha Jacobo
Corona,USA
Summary
Dedicated and dependable customer service and administrative professional with experience in staffing, recruiting, reception, caregiving, and client relations. Skilled in interviewing candidates, handling high-volume phone calls, communicating through Microsoft Outlook, scheduling appointments, and providing exceptional customer service. Bilingual in English and Spanish with strong organizational, communication, and multitasking abilities.
Overview
10
10
years of professional experience
Work History
Staffing Coordinator / Recruiter
OSI Staffing
07.2025 - 07.2026
- Conducted phone interviews to evaluate applicants and determine job placement opportunities.
- Assisted clients by explaining available Medicare-related benefits and services.
- Managed high-volume inbound and outbound calls while providing professional customer service.
- Communicated with clients and coworkers through Microsoft Outlook and email.
- Scheduled appointments, maintained applicant records, and updated client information.
- Built strong relationships with clients through effective communication and timely follow-up.
- Supported daily office operations while maintaining confidentiality and accuracy.
Caregiver
Kisco Senior Living, LLC
Corona, CA
09.2022 - 10.2023
- Assisted residents with daily living activities while promoting independence and dignity.
- Monitored residents’ health and reported changes to supervisors.
- Documented care accurately and maintained a safe, clean environment.
- Built meaningful relationships with residents and their families through compassionate care.
Babysitter
Corona, CA
01.2019 - 01.2022
- Supervised children in a safe and nurturing environment.
- Planned educational and recreational activities.
- Communicated effectively with parents regarding children’s daily routines and needs.
Receptionist
Alexander’s Arman Salon & Spa
Corona, CA
01.2019 - 12.2021
- Answered multi-line phones and greeted customers with professionalism.
- Scheduled appointments and maintained an organized front desk.
- Responded to customer questions and ensured a welcoming experience.
- Assisted with daily administrative tasks to support office operations.
Cashier / Customer Service Representative
Flor De Michoacan
Corona, CA
01.2017 - 12.2018
- Processed customer transactions accurately using a POS system.
- Delivered friendly customer service in a fast-paced environment.
- Balanced cash drawer and maintained a clean, organized workspace.
Education
High School Diploma -
Corona High School
CoronaSkills
- Customer Service
- Recruiting & Interviewing
- Microsoft Outlook
- Email & Phone Communication
- Scheduling Appointments
- Data Entry
- Front Desk Operations
- Client Relations
- Microsoft Office
- Bilingual: English & Spanish
- Teamwork & Time Management
Timeline
Staffing Coordinator / Recruiter
OSI Staffing
07.2025 - 07.2026
Caregiver
Kisco Senior Living, LLC
09.2022 - 10.2023
Babysitter
01.2019 - 01.2022
Receptionist
Alexander’s Arman Salon & Spa
01.2019 - 12.2021
Cashier / Customer Service Representative
Flor De Michoacan
01.2017 - 12.2018
High School Diploma -
Corona High School