Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Meza

Unionville,VA

Summary

Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.

Overview

6
6
years of professional experience

Work History

Office Assistant

Bonnie Plants LLC
01.2019 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming e-mails, phone calls, and visitor inquiries.
  • Ensured timely completion of projects by coordinating resources across teams effectively.
  • Prepared and edited documents to produce precise, accurate and professional aid.
  • Contributed to project success by assisting with research and data collection/compilation.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Assisted with onboarding of new employees.

Pastry Decorator

Freddy Doughnuts
06.2023 - 12.2023
  • Collaborated with clients to develop personalized design concepts, resulting in uniquely tailored spaces.
  • Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
  • Increased sales through effective merchandising, ensuring attractive displays that showcased the assortment of doughnuts available.
  • Enhanced client satisfaction by delivering high-quality decoration services within given timeframes.
  • Assisted with prep work to help operations run smoothly and meet customer needs.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Education

No Degree - Education

Germanna Community College
Locust Dale, VA
05-2027

Skills

  • Customer service
  • Office administration
  • Time management
  • Data entry
  • Documentation and reporting
  • Relationship building
  • Bookkeeping
  • Calendar management
  • Hospitality services
  • Inventory support
  • Fluent bilingualism
  • Problem-solving

Timeline

Pastry Decorator

Freddy Doughnuts
06.2023 - 12.2023

Office Assistant

Bonnie Plants LLC
01.2019 - Current

No Degree - Education

Germanna Community College