MARTHA NJERI
6300 Roundrock Trail, Plano,TX
Summary
Enthusiastic administrative assistant eager to contribute to team success through hard work, attention to detail and, excellent organizational skills. Well-versed in personnel management, accounting, and inventory management as well as handling daily planning, scheduling, and customer service. Dedicated to complete understanding of the company's needs for optimized satisfaction and willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Transforming Love
Indianapolis, IN
08.2019 - Current
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Office Assistant
Wilmarbet Transportation
Indianapolis, IN
09.2014 - 08.2017
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Executed record filing system to improve document organization and management.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Scheduled routine maintenance appointments.
Sales Associate
Cell Time
Indianapolis, Indiana
09.2011 - 08.2014
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
- Achieved perfect attendance and on-time record.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Increased sales by 40%.
- Promoted to store manager.
Education
Bachelor of Science - Healthcare Administration
Purdue University Global
Indianapolis, IN08.2018
Associate of Science - General Studies
Ivytech Community College
Columbia City, IN05.2016
Skills
- Microsoft office (Excel, word, and Outlook)
- Executive Calendars
- Project management skills
- Decision making
- Adaptability
- Time management skills
- Prioritization
- Communication skills
- Preparing reports
Affiliations
Phi Theta Kappa
Languages
Swahili
Native or Bilingual
Timeline
Assistant Manager
Transforming Love
08.2019 - Current
Office Assistant
Wilmarbet Transportation
09.2014 - 08.2017
Sales Associate
Cell Time
09.2011 - 08.2014
Bachelor of Science - Healthcare Administration
Purdue University Global
Associate of Science - General Studies
Ivytech Community College
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