
Compassionate and dedicated healthcare professional with experience in patient services, hospital pharmacy, customer service, and administrative operations. Currently working as a Patient Facilitator assisting patients coordination, healthcare experience in a public hospital providing medications to patients, maintaining pharmacy records, and supporting healthcare teams. Strong organizational, communication, and problem-solving skills with a passion for serving immigrant and underserved communities. Committed to providing culturally sensitive,patient centered care.
Facilitated patient navigation through healthcare services and clinic procedures.
Facilitated effective communication between patients and healthcare providers.
Delivered compassionate, culturally sensitive care to diverse patient populations.
- Explained medication instructions and answered patients' basic questions.
- Maintained pharmacy inventory and patient medication records using the Fenix Inventory System.
- Processed pharmacy documentation and daily transactions.
- Collaborated with physicians, nurses, and pharmacy staff to ensure quality patient care.
- Delivered compassionate service while maintaining patient confidentiality.