Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Martha Panora

Newark,NJ

Summary

Compassionate and dedicated healthcare professional with experience in patient services, hospital pharmacy, customer service, and administrative operations. Currently working as a Patient Facilitator assisting patients coordination, healthcare experience in a public hospital providing medications to patients, maintaining pharmacy records, and supporting healthcare teams. Strong organizational, communication, and problem-solving skills with a passion for serving immigrant and underserved communities. Committed to providing culturally sensitive,patient centered care.

Overview

14
14
years of professional experience

Work History

Facilitator

Soho ASC Flushing Endoscopy Center
168 Center, Ny
08.2025 - Current

Facilitated patient navigation through healthcare services and clinic procedures.

Facilitated effective communication between patients and healthcare providers.

Delivered compassionate, culturally sensitive care to diverse patient populations.

Cashier

CUSTOMER SERVICES PLS
01.2021 - 11.2022
  • Cashier
  • Change of checks
  • Send money
  • Receiver money
  • Encashment

ACCOUNTING ANALYST

01.2018 - 01.2020
  • Perform Reconciliations, Accounting Adjustments both the esigef, sbye system.
  • Make receipts of accruals to proceed to carry out the procedures or payment.
  • Prior Control of the enabling documents.

TREASURY MANAGER / BUDGET ANALYST

01.2016 - 01.2018
  • Income Reports
  • Make Payments Through The Esigef System
  • Make VAT Declarations, Withholdings at the Source, etc.
  • Monthly Reports of Expense Groups
  • Register Invoices
  • Budget Modifications

TRAINING ANALYST AND TRAINING DEVELOPMENT

01.2015 - 01.2016
  • Actions of Personnel Sanctions, Vacations, etc.
  • Management of the Integrated Human Talent Computer System Platform.
  • Staff Inductions
  • Budgetary Subsystem of Remunerations and Payroll
  • Management of partner employment platform.
  • Selection of personnel and taking tests.

PHARMACY ASSISTANT / MSP

Ministery Health Public Ecuador
Ecuador,
01.2012 - 01.2014
  • First I dispense the drugs in the pharmacy, in addition.
  • Manage a File of all this, with Information Collected.
  • Billed consumption day by day
  • Assisted patients by dispensing prescribed medications under pharmacist supervision.

- Explained medication instructions and answered patients' basic questions.

- Maintained pharmacy inventory and patient medication records using the Fenix Inventory System.

- Processed pharmacy documentation and daily transactions.

- Collaborated with physicians, nurses, and pharmacy staff to ensure quality patient care.

- Delivered compassionate service while maintaining patient confidentiality.

Education

COMMERCIAL AND BUSINESS ENGINEER - undefined

ESPOL ECUADOR UNIVERSITY
11-2010

Skills

  • Assisted in planning strategic initiatives for effective outcomes
  • Supported teams with facilitation techniques to enhance collaboration
  • Helped with managing staff to achieve departmental goals
  • Engaged in community outreach to foster relationships
  • Promoted inclusivity within team dynamics
  • Provided healthcare support to improve patient services
  • Maintained accurate medical documentation for compliance
  • Utilized Microsoft Word, Excel, PowerPoint, and Outlook for various tasks
  • Facilitated group dynamics to encourage participation
  • Communicated effectively with diverse stakeholders
  • Collaborated with teams to achieve common objectives
  • Resolved issues through problem-solving techniques
  • Engaged in interpersonal communication to build rapport
  • Adhered to professional ethics in all interactions
  • Maintained stress tolerance under pressure
  • Demonstrated self-motivation in achieving tasks
  • Set goals to drive personal and team success
  • Exhibited professionalism in all work activities
  • Applied cultural sensitivity in interactions with patients
  • Delivered patient services with a focus on care

Languages

Espanol
Full Professional
English
Elementary

Timeline

Facilitator

Soho ASC Flushing Endoscopy Center
08.2025 - Current

Cashier

CUSTOMER SERVICES PLS
01.2021 - 11.2022

ACCOUNTING ANALYST

01.2018 - 01.2020

TREASURY MANAGER / BUDGET ANALYST

01.2016 - 01.2018

TRAINING ANALYST AND TRAINING DEVELOPMENT

01.2015 - 01.2016

PHARMACY ASSISTANT / MSP

Ministery Health Public Ecuador
01.2012 - 01.2014

COMMERCIAL AND BUSINESS ENGINEER - undefined

ESPOL ECUADOR UNIVERSITY
Martha Panora