Martha Ramos
GRO 365
San Leandro,CA
8
years of professional experience
I am a highly self-motivated individual with ambition to accomplish my goals for a successful future. I will provide prudent and skillful services in proficient and professional manner as employee in your company. I will ensure an increase in my productivity potential. I will become an important asset in your company that will symbolize ambition as well as integrity.
Work History
Business Development Representative
1 Year 1 Month- Assisted in completing remote tasks and projects efficiently. Supported teams in achieving their objectives while working remotely. Facilitated communication among team members to enhance remote collaboration.
- Conducted outbound calls to engage potential clients. Provided support to team members during outreach efforts. Assisted in establishing connections through proactive communication.
- Compiled and organized Excel reports to support data management initiatives. Performed accurate data entry to assist in maintaining comprehensive records. Assisted in generating reports to streamline information tracking.
- Collected and analyzed marketing sales data to enhance client strategies.
- Coordinated and dispatched timely emails to upper management to ensure alignment on key initiatives.
- Achieved timely project completions while adhering to budget guidelines through effective team collaboration. Drove project success by optimizing processes and fostering teamwork. Delivered high-quality outcomes by streamlining communication between stakeholders.
Patient Care Coordinator/Front Office
1 Year 3 Months- Supervised daily front office functions, including staff coordination and visitor management, to maintain a professional environment.
- Opening/Closing the office
- Managed appointment setup and verification processes to enhance client engagement and satisfaction.
- Verifying/Billing Dental Insurance
- Explaining dental treatment to Patients/Parents
- Provided interpretation services to enhance patient understanding during medical evaluations.
- Managing the daily schedule
- Processed payments from patients and dental insurance providers.
- Duties:
Account Manager
7 Months- Conducted meetings with clients to gather requirements and ensure alignment on objectives.
- Payroll
- Marketing and Recruitment
- Invoicing
- Opening/Closing Office
- Quotes and Opening contracts
- Duties:
Patient Care Coordinator/Second in Charge
3 Years 8 Months- Coordinated with doctors throughout examination processes to ensure comprehensive patient care.
- Interpreting
- Facilitated patient understanding of dental treatment options through clear explanations and tailored communication.
- Verifying Dental Insurances
- Taking payment from both patients and insurances
- Monitored production metrics and prepared comprehensive daily reports for management review.
- Duties:
Education
High School Diploma
- 1
Skills
Accumulated 14 years of experience in customer service roles.
Certified in OSHA regulations.
Utilized analytical problem-solving skills to address challenges.
Supported team efforts while also excelling in independent work.
Proficient in MS Office applications including Word
Excel
Outlook
Access
and PowerPoint.
Achieved 50 words per minute typing speed with ten-key proficiency.
Possessed knowledge of multiple point-of-sale systems.
Communicated fluently in English and Spanish.
Timeline
Business Development Representative
GRO 365
11.2021 - 12.2022Read More
Patient Care Coordinator/Front Office
East Bay Dental Surgery
12.2018 - 03.2020Read More
Account Manager
Labor Max Staffing
04.2018 - 11.2018Read More
Patient Care Coordinator/Second in Charge
Western Dental
08.2014 - 04.2018Read More
Arroyo High School
High School Diploma
Read More
Chabot College
from 1
Read More