Martha Saavedra
Miami
Summary
Experienced Bodily Injury Adjuster with a strong background in handling insurance claims, evaluating medical reports, and negotiating settlements. Also trained and certified as a Registered Behavior Technician (RBT) with experience supporting individuals with autism and developmental disabilities using Applied Behavior Analysis (ABA). Brings a mix of strong communication, problem-solving, and people skills from both fields. Reliable, detail-oriented, and able to work well in fast-paced or client-focused environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bodily Injury Adjustor
Progressive Insurance
01.2023 - 02.2025
- Managed and resolved personal injury claims while providing excellent client service
- Investigated cases, reviewed medical records, and coordinated with healthcare providers
- Maintained detailed documentation and handled confidential information with care
- Developed critical thinking and negotiation skills in a high stakes environment
- Evaluated bodily injury claims to determine liability and coverage under policy guidelines.
- Collaborated with legal teams to negotiate settlements and resolve disputes efficiently.
Auto Insurance Claims Bodily Injury Specialist
Direct General Insurance Company
01.2013 - 12.2022
- Establish prompt communication with claimants, insured parties, and attorneys to assess injuries and gather key claim details
- Conduct policy coverage reviews to confirm eligibility, investigate potential fraud, and support accurate claim resolutions
- Evaluate bodily injury claims and negotiate fair settlements with claimants and attorneys based on case merits
- Coordinate and participate in settlement discussions, ensuring efficient resolution of multiple competing claims
- Analyzed insurance claims to ensure compliance with company policies and regulatory standards.
- Managed complex policy inquiries, providing effective solutions and ensuring timely resolutions for clients.
Education
High School Diploma -
Coral Gables Senior High
Miami, FL01.1987
Registered Behavioral Technician - Applied Behavior Analysis
Learning With ABA Inc.
Miami, FL01-2025
Skills
- Strong Verbal and Written Communication
- Conveys information and instructions clearly and professionally across various audiences and platforms
- Accurately maintains organized and comprehensive records to support transparency, compliance, and efficient operations
- Analytical and Problem Solving Abilities
- Trained to perform life-saving techniques in accordance with current health and safety guidelines, ensuring preparedness in both workplace and public settings
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Bodily Injury Adjustor
Progressive Insurance
01.2023 - 02.2025
Auto Insurance Claims Bodily Injury Specialist
Direct General Insurance Company
01.2013 - 12.2022
High School Diploma -
Coral Gables Senior High
Registered Behavioral Technician - Applied Behavior Analysis
Learning With ABA Inc.
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