Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Villasenor

Moreno Valley,CA

Summary

Reliable Restaurant Team Member with background in fast-paced food service environments. Skilled at multitasking and maintaining strong attention to customer satisfaction. Known for displaying high levels of professionalism, enthusiasm, and team spirit. Consistently contribute to positive dining experiences through effective communication and problem-solving skills.

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

8
8
years of professional experience

Work History

Housekeeper

Jenny’s Cleaning
Moreno Valley, CA
08.2024 - Current
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Machine Shop Assistant

Valley Smog & Auto Repair
Fontana, California
07.2021 - 08.2024
  • Engaged in continuous learning of shop products and services to better assist customers.
  • Delivered necessary materials, tools and supplies to production workers to streamline workplace efficiency.
  • Restocked supplies, organized storage areas, and gathered materials for specific jobs.
  • Supported the shop manager with administrative tasks and record-keeping.
  • Provided assistance in the implementation of shop promotions and events.

BJ’s Restaurant

Server Jobs
Moreno Valley
05.2019 - 12.2019
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.

Cashier

Farmer Boys Restaurant
Moreno Valley
05.2017 - 12.2019
  • Helped with purchases and signed customers up for rewards program.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

Moreno Valley High School
Moreno Valley, CA
05-2017

Skills

  • Customer service
  • Focused and detail-oriented
  • Hardworking
  • Teamwork
  • Complex Problem-solving
  • Customer-oriented

Timeline

Housekeeper

Jenny’s Cleaning
08.2024 - Current

Machine Shop Assistant

Valley Smog & Auto Repair
07.2021 - 08.2024

BJ’s Restaurant

Server Jobs
05.2019 - 12.2019

Cashier

Farmer Boys Restaurant
05.2017 - 12.2019

High School Diploma -

Moreno Valley High School
Martha Villasenor