Martha Wagner
7923 Stonebrook Circle , Wesley Chapel ,FL
Summary
Experienced Office Manager with 19 years managing a busy medical office. Skilled in physician credentialing, billing coordination, patient scheduling, and office administration. Proven track record of maintaining smooth daily operations and supporting excellent patient care.
Overview
19
19
years of professional experience
Work History
Office Manager
A-Care Medical , PA
Richardson, TX
02.2004 - 04.2023
- Opened the office and prepared computers for daily operations.
- Managed credentialing for three hospitals;
- Updated CAQH every 90 days; renewed physician medical licenses.
- Retrieved phone messages and responded promptly .
- Obtained referral and procedure authorizations for in-office and external services.
- Ordered office and medical supplies and maintained office cleanliness.
- Completed weekly bank deposits.
- Delivered echocardiogram studies biweekly to cardiologists.
- Collected patient balances and coordinated daily billing reports to insurance companies.
- Sorted lab results into normal and abnormal and contacted patients with results or forwarded to the designated personnel for patient contact .
- Maintained employee time-off requests
- Scheduled patient appointments.
- Scanned documents into patient files;
- Filed Explanation of Benefits (EOB) from insurance.
- Managed documentation for procedures performed outside the office (MRI, CT, sleep studies).
Education
High School Diploma -
Raytown High School
Missouri City, MOSkills
- Medical Office Management
- Physician Credentialing & Licensing
- Patient Scheduling & Communication
- Medical Billing & Insurance Coordination
- Referral & Procedure Authorization
- Laboratory Result Management
- Office Supply & Inventory Control
- Financial Management & Bank Deposits
- Staff Time-Off Coordination
- Electronic Document Scanning & Filing
- HIPAA Compliance & Patient Confidentiality
Timeline
Office Manager
A-Care Medical , PA
02.2004 - 04.2023
High School Diploma -
Raytown High School