Martha White
Joshua,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Associate
Bealls Store
05.2019 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Walmart
01.2010 - 10.2013
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Education
GED -
Adult Continue Education
Skills
- Customer Service
- Listening Skills
- Retail Store Operations
- Sales Training
- Friendly and Helpful
- Customer Assistance
Certification
- Registered Technician Trainee
- Registration No.3358311
Timeline
Sales Associate
Bealls Store
05.2019 - 01.2021
Sales Associate
Walmart
01.2010 - 10.2013
GED -
Adult Continue Education