Martha Imelda Rangel
Downey,CA
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Overview
3
3
years of professional experience
Work History
Server
IHOP
Huntington Park, CA
05.2018 - 03.2020
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
Server
Olive Garden
Downey, CA
09.2016 - 11.2019
- Greeted guests and provided menus.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Operated POS terminals to input orders, split bills and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
Education
High School Diploma -
COBACH
Mexicali, Baja California - Mexico06-1987
UABC
Mexico Skills
- Safe Food Handling
- Table Setting
- Supply Restocking
- Table Bussing
- Food Delivery
- Exceptional customer service
- Point of Sale (POS) system operations
- Cash Handling
- Cleanliness standard
- Safe alcohol service
- Foreign language proficiency
- Team Player
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
IHOP
05.2018 - 03.2020
Server
Olive Garden
09.2016 - 11.2019
High School Diploma -
COBACH
UABC
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