Summary
Overview
Work History
Education
Skills
Timeline
Generic

Martha Susana Robles

Waukegan,IL

Summary

Motivated kitchen worker ready to build foundation in food service. Eager to learn all kitchen roles and contribute to team success. Dependable, reliable and hardworking with basic cleaning, sanitizing and stock management skills. Versatile Service Champion offering Number years of experience working in various areas of retail store to meet customer needs. Expert at assisting with food preparation, money handling and facility cleaning. Cheerful team player with dedication to creating positive business impact by enhancing customers experiences.

Overview

20
20
years of professional experience

Work History

Food Service Assistance

Aurora Health Care
11.2019 - Current
  • Promoted healthy eating habits among clients by offering nutritional education materials alongside food assistance services.
  • Enhanced customer satisfaction by providing exceptional service and assistance in the Fresh Foods department.
  • Enhanced customer satisfaction by providing prompt and efficient food service assistance.

Food Service Assistant

San Catherine's Hospital
02.2017 - 08.2019
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
  • Enhanced customer satisfaction by providing friendly and efficient service during meal times.
  • Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.

Culinary Assistant Representative

Cancer Treatment Center Of America
10.2013 - 02.2017

Taking orders by phone for the patients. Prepare trays and delivery .

Associate

Marshall's Dept Store
08.2011 - 09.2013
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Store Manager

SUBWAYRestaurants
12.2003 - 09.2011
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Rotated merchandise and displays to feature new products and promotions.

Education

GED High School Diploma -

College of Lake County
Waukegan, IL
05.1994

Lab Tech - Laboratorios

Centro De Bachillerato Industrial Y De Servicios #1
Mexico
06.1989

Skills

  • Food Service Assistance
  • Social Services Application Assistance
  • Food and Beverage Service

Timeline

Food Service Assistance

Aurora Health Care
11.2019 - Current

Food Service Assistant

San Catherine's Hospital
02.2017 - 08.2019

Culinary Assistant Representative

Cancer Treatment Center Of America
10.2013 - 02.2017

Associate

Marshall's Dept Store
08.2011 - 09.2013

Store Manager

SUBWAYRestaurants
12.2003 - 09.2011

GED High School Diploma -

College of Lake County

Lab Tech - Laboratorios

Centro De Bachillerato Industrial Y De Servicios #1
Martha Susana Robles