Marthlet Santibanes Guerrero

• Assisted customers in finding merchandise and answering product inquiries.
• Maintained store cleanliness and organized merchandise on sales floor.
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.

• Greeted guests warmly and guided them to their tables.
• Managed reservations and organized seating arrangements efficiently.
• Answered phone calls and provided information about menu offerings.
• Maintained cleanliness of the entrance and waiting areas consistently.
• Managed the waiting list, ensuring that all parties were seated in a timely manner.
• Maintained a clean and organized dining area.

Determined consumer needs to provide products and services appealing to

larger market.

Assessed reports and adjusted workflows to realign with targets.

Assisted in training new employees on shift operations.

Supervised the cleaning of dining areas, restrooms, kitchen equipment, and

floors in order to maintain a safe and sanitary environment for customers

and staff alike.

Utilized POS systems efficiently for order processing and inventory

management.

Packaged menu items into bags or trays and placed drink orders into

carriers.

Wiped down tables and equipment, swept and refilled stock.

Served food and beverages at take-out counters to provide fast service to

waiting guests.

Answered questions regarding ingredients and preparation techniques to

educate customers before placing orders.

Kept restaurant lobby, front counter and restrooms neat and clean

throughout shift.

Warmly greeted visitors to promote great customer service and positive

ordering experience.

Interacted pleasantly with guests to deliver quality customer service