Martica Noel
Tampa,FL
Summary
I have various experience within the retail realm. I am a hard worker who is reliable, dedicated, personable and a fast learner.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Supervisor
Cherry Hill Programs
12.2022 - 09.2024
- Worked in a very fast paced environment to take souvenir photos for the guest who were coming into the Florida Aquarium
- Worked to make the guest have a memorable visit with us at the aquarium
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity
- Closely worked with the Manager and Assistant manager to make any decisions concerning the work flow
- Promoted exceptional customer service by engaging with customers
- Effectively coached team members to reach weekly and monthly sales goals.
Shift Leader
Crumbl Cookies Franchises
07.2023 - 05.2024
- Worked as a shift lead to direct and manage the employees
- I assisted in answering any questions or concerns they had about the cookie making process or prep
- Resolved any issues or concerns that arose in the store in a timely fashion
- Mixed, baked, and decorated the cookies according to the Crumbl standards
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Worked with customers who had any questions concerning the cookies of the week
- Completed cash and credit card transactions accurately using POS software.
Retail Sales Associate
Forever 21
05.2021 - 09.2021
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Education
Bachelor of Fine Arts in Studio Art -
University of South Florida-Main Campus
Tampa, FL08.2024
High school diploma -
Hillsborough High School
Tampa, FL06.2021
Skills
- Staffing and scheduling
- Team building
- Problem-Solving
- Leadership
- Store appearance and merchandising
- Cash register
- Guest services
- Organizational Skills
- Cleaning Experience
- Customer service
- Shift management
- Sales
- Cash handling
- Time management
- Quality control
- Stocking
Certification
- Food Handler Certification, 07/01/23
- Driver's License, 07/01/17
Additional Information
I am currently in the Art College at USF so I have had numerous experiences with art courses, such as Ceramics, Drawing, Painting, video animation, and Printmaking.
Timeline
Shift Leader
Crumbl Cookies Franchises
07.2023 - 05.2024
Sales Supervisor
Cherry Hill Programs
12.2022 - 09.2024
Retail Sales Associate
Forever 21
05.2021 - 09.2021
Bachelor of Fine Arts in Studio Art -
University of South Florida-Main Campus
High school diploma -
Hillsborough High School
- Food Handler Certification, 07/01/23
- Driver's License, 07/01/17
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